Senior Business Intelligence Business Analyst at Old Mutual South Africa

Job Description

KEY RESULT AREAS

Data Requirements Gathering and Analysis

• Identify, clarify and agree data and analytics requirements.
• Liaises with business (product owners) to understand and document their data and analytics requirements; performing analytical processes and measures related to the processes.
• Adopts multiple actions with stakeholders to elicit the requirements; uses  engagement sessions, document analysis, requirements workshops, business process descriptions, user cases, scenarios, and business analysis.
• Provides functional knowledge and expert input during planning, design and implementation phases of projects and initiatives between Data Chapter, Data Platform team and business.
• Assists stakeholders (e.g. Product owners/managers) with data-related scoping and planning.
• Applies end-to-end best practice to deliver data and analytics requirements.
• Ensures appropriate testing is done and provides the business with assistance during user acceptance testing.
• Provides business with functional and technical assistance during data and analytics implementations.
• Collaborates with business stakeholders to design intuitive and user-friendly dashboards that provide actionable insights at a glance.
• Applies business, data, and analytics functional knowledge at all times to identify possible improvements, opportunities and motivate with business.
• Analyses, understands and document relevant data and analytics technical requirements; performs data mapping of data products and analytics solution to the relevant data sources.
• Works closely with the Data Architect(s) and Data Modeller(s) to design, refine and implement data and analytics solutions to execute the functional design of the relevant data and analytics solution, including data products, reports and dashboards.
• Owns personal continued professional development to remain current with data and analytics industry trends, particularly around data and analytics tools and technologies.

Support Data Management & Integration 

• Provides input to data governance and data product quality assurance; identifies and communicates potential risks and issues.
• Works closely with Data Stewards to enforce data governance standards and best practices on data products to maintain data integrity, security, and compliance with regulatory requirements.
• Ensures the accuracy, reliability, and consistency of data product & BI solutions by performing data validation and troubleshooting.
• Works closely with Data Quality Assurance team to perform functional testing and data validation of data products, reports and other data deliverables before presenting to business users.
• Works closely with Data Platform team during data source integration to ensure that that relevant documentation and data source ingestion standards are well understood by products owners and data source partners.

Facilitate the Data Product lifecycle (Business process/best practise)

• Facilitate the Data Product Life Cycle (DPLC) and application of best practice/process.
• Works closely with cross-functional teams such as data engineering, data stewards, data architecture, data modelling and data Platform team to support end-to-end delivery of data products.
• Acts as the custodian of data products and reporting catalogue; maintains the information framework and reports.
• Proactively identifies opportunities for enhancing BI capabilities, processes, and methodologies to drive efficiency and effectiveness.

Stakeholder Management, Training and Support 

• Act as a liaison between business stakeholders, Data Platform team, and data chapter to ensure alignment of BI initiatives with business objectives.
• Provide training and support to end-users on BI tools, data products, reports, and dashboards to maximize adoption and utilization.
• Maintain comprehensive documentation of BI requirements, design specifications and user guides to facilitate knowledge sharing and project continuity.

ROLE REQUIREMENTS

• At least 5 years+ of experience in business intelligence, data analysis, or business analysis roles.
• Proven experience in gathering and analyzing business requirements, designing BI solutions, and delivering insights to stakeholders.
• At least 5 years Liaising between business and functional stakeholders; translating requirements experience.
• 5+ Years Business Information Business Analysis experience in a finance/banking environment
• Understanding of and experience with root cause analysis and problem-solving skills and awareness of the Data Product Life Cycle (DPLC)
• Familiarity with data lake , data warehousing concepts and ETL processes
• Excellent communication skills, both verbal and written, to effectively communicate with technical and non-technical stakeholders
• Ability to work independently and in a team environment in an Agile framework.
• Strong analytical and critical thinking skills
• Mentoring skills, especially for guiding junior analysts or team members

Qualifications 

• Bachelor’s Degree in Computer Science or similar fields like Information Systems, Big Data, etc would be advantageous.
• AWS Certification would be advantageous.
• Strong experience with BI tools and technologies such as Power BI, QuickSight, or similar platforms
• Proficiency in SQL (Structured Query Language)
• Proficiency in data analysis and data mapping
• Knowledge of Agile methodologies and project management practices, including Scrum, Kanban, and Lean
• The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit. 
• Designs, implements and maintains Business Intelligence solutions in order to provide timely and accurate reporting to all relevant business stakeholders. Provides data in the requested format as a basis for business decisions and performance measurement

Responsibilities
Data Management

• Manage key aspects of the data management system. This includes being responsible for developing or operating key elements of the system.

Analysis of "As Is" and "To Be"

• Document complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.

Data Architecture

• Implement all aspects of data architecture, turning event analytics, raw application data, and business systems into key business insights.

Data and Analytics Strategy

• Plan all business and technical aspects of different data and analytics systems and platforms. Understand features and properties, ensure data integrity of new and existing tracking, and own the maintenance and administrative functions of these systems and platforms.

Leadership and Direction

• Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

Budgeting

• Develop and/or deliver budget plans with guidance from senior colleagues.

Business Requirements Identification

• Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. 

Continuous Improvement

• Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered.

Organizational Capability Building

• Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Skills

• Adaptive Thinking, Analytics Software, Business Case Development, Business Intelligence (BI) Analysis, Business Requirements Analysis, Business Requirements Elicitation, Computer Literacy, Current State Assessment, Database Reporting, Data Compilation, Data Controls, Gaps Analysis, Readiness Assessments, Requirements Development, User Requirements Documentation

Competencies

• Builds Effective Teams
• Communicates Effectively
• Cultivates Innovation
• Drives Engagement
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Strategic Mindset

Closing Date

• 09 April 2025 , 23:59