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  • Posted: Nov 27, 2020
    Deadline: Not specified
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    Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to pl...
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    Senior Cloud Support Engineer. (Sec), AWS Premium Support

    About Us
    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

    How often have you had an opportunity to be a founding member of a team solving significant customer problems through innovative technology? Do you have a unique combination of deep technical knowledge and business acumen? Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?

    If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

    Basic Qualifications

    • Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position
    • Advanced degree in Computer Science or a related field.
    • 7+ years of experience developing in at least one of the following (or similar) languages: Python, Ruby, Powershell/Bash, PHP, Java, .NET (C#), JavaScript, iOS (Objective-C / Swift).
    • 7+ years of experience with System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange).
    • 7+ years of experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
    • In-depth understanding of virtualization and cloud computing (Hypervisors, VMware, Xen).
    • Advanced written & verbal communication skills.
    • Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing, etc.
    • Experience with threat modeling, especially for web application and web APIs.
    • Web security and compliance experience (e.g. Firewalls, IDS/IPS systems, DDOS prevention and PCI, HIPAA, FIPS, etc.)

    Preferred Qualifications

    • Experience managing full application stacks from the OS up through custom applications
    • Knowledge of AWS and Computing concepts (preferred experience with AWS Elastic Beanstalk, AWS CloudFormation or AWS OpsWorks)
    • Good understanding of security best practices.
    • Good understanding of distributed computing environments and methodologies.
    • Experience with Cloud Services and Cloud deployments.
    • AWS related certifications
    • Any other industry Cloud or Engineering certifications are also advantageous.
    • Add any additional preferred domain specific qualifications
    • Experience working with Hardware Security Models.
    • Identity and Access concepts and technologies to secure production and corporate access, such as: SSO, SAML
    • Federated Identity, RBAC, authentication & authorization solution, etc.
    • Understanding of secure-cloud configuration, (CloudTrail, AWS Config, etc), cloud-security technologies (VPC, Security Groups, etc.) and cloud-permission systems (IAM).
    • Configuration management (e.g., Puppet, Chef, Ansible, CloudFormation, etc.)
    • Experience with broad array of security technologies, such as NGFW, WAF, SIEM, endpoint security and more.
    • Experience working with Hardware Security Models
    • Luna SA certified Engineer
    • One or more security-related certifications, such as CISSP, CEH, CISA, CISM, SECURITY+, OSCP, etc.

    Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity and Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

    Company - Amazon Dev Centre South Africa
    Job ID: A1343124

    Method of Application

    Interested and qualified? Go to Amazon Web Services on www.amazon.jobs to apply

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