Senior Commercial Broker | Sandton at The Recruitment Council

• Our client is deeply committed to transforming and embracing diversity to achieve a diverse workplace, with employment equity as a key goal to create an inclusive workforce.
• In alignment with these employment equity goals, preference will be given to applicants from designated groups, and people with disabilities are highly encouraged to apply.  

Key Responsibilities:

• Client Engagement: Conduct face-to-face client meetings and arrange on-site client appointments.
• Client Service: Handle client queries , provide consistent feedback to clients , and manage client retention.
• Portfolio & Risk Management: Handle new applications and quotations , manage underwriting, and oversee client renewals.
• System & Record Management: Maintain the MyPractice system , record accurate details on relevant systems , and manage detailed administrative documentation and records.
• Compliance: Ensure full FAIS compliance across all processes.
• Relationship Building: Build and maintain excellent working relationships with clients, internal stakeholders , and insurers , effectively bridging the gap between the office and insurance companies.
• Operations: Consistently maintain service level agreement deadlines and handle regular reporting. 
• Product Knowledge: Demonstrate a thorough understanding of policy wordings and various industry products.

Minimum Requirements:

• Experience: No less than 7 to 10 years of relevant work experience as an Insure Adviser.
• Qualifications: Completed NQF Level 4 or 5 qualification in Short Term Insurance.
• Certifications: Successfully completed the Regulatory Examination RE5 (Representative).
• Regulatory Compliance: DOFA confirmation from the FSCA alongside fit and proper product-specific training. 
• Computer Literacy: Fully computer literate in Microsoft Office 365 (Word, Excel, and Outlook).
• Core Values: High integrity , empathy , responsibility , and a resilient attitude.
• Work Ethic: Strong work ethic with the capability to perform under high volumes of pressure.  
• Collaboration: Ability to operate completely independently as well as within a team enviroment.
• Communication & Negotiation: Good verbal and written communication skills paired with strong negotiation skills.
• Organization: Meticulous attention to detail , good administration skills , excellent planning and organizing abilities , and strong time management.
• Problem Solving: Strong analytical and problem-solving skills.
• Client Focus: Highly client-focused with exceptional interpersonal and customer service skills.