Senior Data Business Analyst at Momentum Metropolitan Holdings Limited

Requirements

Qualifications, Experience and Knowledge

• Relevant degree (IT, Informatics, Data Science or equivalent).
• Minimum 6 years’ Business Analysis experience
• Experience working in an Agile software development environment.
• Experience with AI and Machine learning preferred.
• Demonstrable ability to operate independent, efficient, and effective in a chaotic, high transaction volume and sometimes extremely complex environment.
• Knowledge of business process mapping systems such as Visio,Blueprint. Bizagi
• Other standard systems such as Microsoft Suite

Duties & Responsibilities

Responsibilities and work outputs

Gathering requirements

• Responsible for detailed business analysis - Stakeholder engagement via workshop facilitation, meetings, research and interviews to elicit and understand business requirements for major projects and change requests.
• Gain and apply understanding of the business in which we operate and the future domains in which we have the ambition to operate.
• Conduct thorough analysis of proposed technology solutions using investigative and information-gathering skills to highlight the impact of solutions on business processes and systems.
• Collaborating with cross functional teams, including IT professionals and other business analysts to deliver effective solutions.

Data analysis

• Ability to write and interpret data queries.
• Analise large data sets and understand the granular detail as part of the analysis phase and subsequent solution invention process.
• Ability to use tools like QlikView / PowerBI / Excel, SQL, Databases etc. to analyze data and develop solutions.

Process improvement

• Create visual representations of current and future processes, helping to identify areas for improvement and optimization.
• Conducting professional process workshops with business and technology stakeholders to gather information and identify risks.
• Identifying, developing, and implementing necessary process improvements for key initiatives.
• Creating and implementing process metrics, reports, and control points (Track, monitor and measure projects implemented)
• Proactively identifying and carrying out root cause analysis of the problem.
• Logically and accurately map business process steps according to defined standards and maintain existing refinery processes and documentation.
• Collaborating with other stakeholders to ensure achievement of project goals
• Driving process adoption & compliance with end users.
• Keeping a systematic approach to coordinating and managing process and system change definitions and implementations.
• Application of industry related methodologies and frameworks such as design thinking
• Contribute to project planning, risk mitigation and scope management of key initiatives and other projects where involved in.

Problem Solving

• Identify and address business problems and challenges by proposing effective solutions
• Participate in the design of systems and applications, ensuring they align with business goals and technical requirements.

Testing and validation

• Support user acceptance testing and creating of training material

Change management

• Assist in managing organisational change that result from the implementation of new processes and systems, including training and support.

Continuous improvement

• Monitor and evaluate the performance of implemented solutions, recommending adjustments and improvements where needed.
• Diagnosing issues and identifying opportunities for creating added value within current processes.
• Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technology risk.

Competencies and Skills

• Must have an affinity for data.
• Ability to work with big data.
• Make data driven decisions.
• Detailed orientated.
• Ability to start and finish tasks.
• Strong Planning and organisational skills.
• Ability to influence, motivate and challenge through clear and articulate communication.
• Investigative and information gathering skills.
• Ability to work in a fast-paced environment and prioritize a varied workload.
• Strong written and verbal communication skills to interrogate business needs and effectively document and communicate solutions to a range of stakeholders.