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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
Role Purposes
Establishing Hyper Personalisation and Machine Learning solutions for Vodacom Financial Services. The Big Data Science Team in Vodacom Financial Services helps drive personalisation and data-driven decisions within the VFS ecosystem. Using the repository of data and AI Engine we drive engagement and customer-centricity using AI.
The use of Advance Machine AI and ML methodologies helps optimize the customer experience. The teamwork on Machine Learning, Deep Learning, Graph-based Learning approaches build a better understanding of the customer and the data lake we have built up. Help work through Peta Bytes of data to build ML models that assist the customer at every touch point throughout the customer journey. The VFS teams build Models that interact with customers on APP (VodaPay), USSD, WEB, Call Centre giving a personalized experience all around.
A Senior Data Scientist helps in Co-creating Advanced Machine Learning products that drive revenue, reduce cost and increase customer experience.
Developing predictive models with large and varied datasets, working with a community of colleagues across Advanced Machine Learning, technology, and data and customer functions
Contributing to the wider community to enable an Advanced Machine Learning capability across Vodafone globally.
Your Responsibilities Will Include
Closing date for Applications: 31 January 2023.
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