Senior Despatch Controller at RCL Foods

• RCL Foods is recruiting for a driven, highly energized Senior Despatch Controller within the baking business unit.
• The suitable candidate will be responsible for organizing the day to day operation of the company’s despatch department. This includes ensuring all procedures are followed as per all standard operating procedures, overseeing cash sales, damage sales, loading and offloading of trucks and other related record-keeping.
• This role will be based in Durban and reporting to the General Manager.

Minimum Requirements    
Education and Qualification:

• Matric
• Tertiary qualification in Logistics or Supply Chain Management

Experience and Training:

• Minimum 5 years supervisory/management experience in distribution
• FMCG experience
• Experience working with JDE advantageous
• Good numeracy
• Good computer literacy – especially Excel and e-mail

Duties & Responsibilities    
Despatch Sales

• Manage and ensure adherence to standard operating procedures related to cash sales and damage sales

Loading of Trucks

• Manage and ensure adherence to standard operating procedures related to loading of trucks

Returns

• Manage and ensure adherence to standard operating procedures related to returns and damages

Crate Control

• Manage the full control crate function and ensure accurate daily reporting

Cost Control

• Assist to prepare annual budget prior to start of new financial year
• Monitor and control expenses against budget and report on deviations
• Ensure cost efficiency with regards to expenditure

Transactional duties

• Ensure accurate stock count after every shift
• Analyze and report on variances with regards to stock counts
• Ensure the production transfer of product is agreed and signed off with production
• Ensure Bread Recon balances daily
• Prepare and present monthly KPI report to senior management team

People Management

• Set daily objectives for staff, ensuring full productivity and value add to the business
• Manage staff performance weekly and give regular feedback, taking disciplinary action when necessary and giving recognition where it’s due.
• Conduct formal performance reviews twice yearly with despatch controller
• Hold monthly meetings with staff
• Leave planning, ensuring no leave is lost
• Ensure rosters in place for team
• Participate in recruitment of new employees

General

• Attendance at inter-departmental meetings and give input related to despatch
• Ensure the despatch area is kept clean at all times.

Deadline:25th February,2026