Senior Director - Consumer Products: SSA at Visa

Job Description

• Identify, develop, lead and inspire a team of innovative and engaged individuals
• Manage local products development and ensure localization of global products to cover market needs, to come up with and execute revenue generating product strategies
• Focus on delivering best in class products and delivering financial performance
• Partner with other product teams across solutions, value added services and beyond on a wide range of diverse product initiatives.
• Communicate cross-functionally to ensure consumer benefits and product features sales and adoption across all sales division (business development, merchant sales and acquiring, digital partnerships), and obtain appropriate level of operational support
• Manage and meet business metric performance for Products and Solutions and SSA scorecard
• Engage with clients to co-create new solutions, drive adoption of existing products and manage obstacles effectively
• Champion Visa values across the organization
• Manage existing product benefit providers with a view on improving customer proposition and balanced with optimizing return on Visa investment
• Launch New product - includes expanding coverage of existing products to new markets as well as creating new variants based on regional requirements
• Explore continuous improvement opportunities in the value proposition including customer benefits, services and overall user experience
• Manage all existing CVPs and benefits.
• Custodian of the SSA core product rules and policies.
• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Plus 8 years experience in financial and fintech industries, leading product individuals/teams and delivering on product development agenda.
• Business related degree
• Strong understanding of the clients’ business and how it aligns with Visa’s strategy
• Project management skills and strong execution capability to deliver against tight deadlines
• Strategic thinking, strong analytical skills and financial acumen
• Self-directed and motivated with the ability to operate in a fast paced and constantly changing work environment
• Digitally curious, follows industry trends and can utilize this exposure to develop Visa’s products, customer experience and digital offerings
• Solid interpersonal skills, ability to effectively work and collaborate across the organization