Senior ER Consultant at TFG (The Foschini Group)

Key Responsibilities:

• Assist line managers to resolve grievances  
• Consult with line managers on cases of misconduct  
• Provide guidance in terms of disciplinary processes  
• Consult regarding FWWs and CFWWs  
• Draft charges  
• Review outcomes of enquiries to ensure fairness and consistency  
• Consult with line managers on cases of poor performance and ill health incapacity  
• Consult with line managers on S189 processes  
• Prepare applications/affidavits/ documents for CCMA processes  
• Represent the company at the CCMA/BC  – in line, conciliation and arbitration  
• Upload and update cases on ER system  
• Keep abreast of developments in employment legislation and case law  
• Assist with facilitation of ER training  
• Ensure business compliance with labour legislation and case law  
• Assist SPA: ER Domain with research and drafting ER related policies  
• Provide input into development of ER related training material  
• Provide input and guidance to ensure capacity building of ER consultants 

Qualifications and Experience: 

• An HR-related or legal qualification is essential, and any ER related qualification, advantageous  
• Minimum 5 years functional ER experience  
• Solid experience of retail industry  
• Experienced at representing at the CCMA  
• Solid knowledge of disciplinary and grievances procedures  
• Knowledge of external dispute resolution processes  
• Thorough knowledge of employment law and labour legislation governing the retail industry in SA  
• Knowledge of employment law and labour legislation in other African countries is advantageous  
• Experience dealing with unionised environment is advantageous  

Skills: 

• Litigation and drafting skills essential  
• Strong negotiating skills  
• The ability to influence  
• Facilitations skills  
• Review and Reporting 
• Managing Change 
• Business Case Contribution 
• Business Process Modeling (BPM) 
• Enterprise Readiness Assessment 
• Perform Gap Analysis 
• Human resources systems and tools 
• Presentation Creation 
• Spreadsheet Expertise 
• Employee Relations 
• Learning Solutions Development 

Behaviours: 

• Applies market and business insights in order to drive organisational objectives 
• Effectively works with others to achieve shared goals 
• Creates an environment that fosters and nurtures a culture of creativity which drives success 
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• Takes accountability and ensures others are held to account on agreed upon performance targets 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results