Senior Facilities Technician at Octotel

Where will the successful candidate fit in?

• We are seeking a hands-on, proactive, and organised Senior Facilities Technician to take ownership of the upkeep and maintenance of our office facilities.
• The ideal candidate will be responsible for managing day-to-day maintenance operations, coordinating with contractors and suppliers, and reporting on project progress and building upkeep.
• This is a critical role ensuring our working environment remains safe, functional, and well-maintained.
• This position requires strong technical know-how, problem-solving ability, and the confidence to work independently, as well as collaborate with various departments. A valid driver's license and a minimum of one year’s driving experience is non-negotiable.

Key Responsibilities

Facilities Maintenance Operations

• Conduct general repairs and maintenance, including carpentry, sanding, painting, drilling, minor plumbing and electrical work.
• Assemble, install and repair office furniture, fixtures, and fittings.
• Perform preventative maintenance inspections and maintain a regular maintenance schedule across the premises.
• Identify and escalate major maintenance requirements to management while actioning those within scope.
• Maintain a tidy and well-stocked tools and equipment inventory; request restocking as necessary.
• Assist with office reconfigurations, furniture moves, and setup of new areas as needed.

Supplier and Contractor Coordination

• Liaise with external contractors and service providers to arrange quotes, schedule work, and ensure quality service delivery.
• Coordinate supplier collections and deliveries, ensuring materials or stock are received on time and handled appropriately.
• Maintain effective communication with suppliers and service providers for ongoing maintenance contracts or project work.

Administrative & Reporting Duties

• Keep detailed maintenance logs, update spreadsheets to track maintenance activities, costs, and asset servicing.
• Report on project progress, maintenance trends, and outstanding tasks to Facilities Management.
• Support logistics with occasional driving errands as needed.

Requirements

• Proven experience in a maintenance, building services, or handyman role (minimum 2–3 years preferred).
• Working knowledge of basic plumbing, electrical and carpentry repairs.
• Strong coordination, organisational and time management skills.
• Proficient in using basic Microsoft Excel or Google Sheets for task tracking and reporting.
• Ability to manage multiple suppliers and external contractors.
• Hands-on, proactive, and able to work independently with minimal supervision.
• Physically fit and capable of performing manual tasks and lifting heavy objects.
• Valid Code 8 Driver’s License and a minimum of 1 year’s active driving experience.

Benefits

• Company contribution to Medical Aid
• Retirement Annuity contribution
• Discounted Internet Connectivity
• Free Barista prepared coffee, breakfasts and snacks.
• Employee Wellness Program (Lyra).
• Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
• Exposure to the latest industry technologies and standards
• Lastly, a work environment that rivals the very best!