Senior Feature Analyst at Educor Holdings

Role Purpose and Objectives:

• To manage and support applications through business process and technical system analysis, as well as functional design, thus ensuring that the application landscape can support the business objectives and processes.

Requirements

• Minimum of 5 years Business Analysis experience
• Relevant tertiary qualification in Business Analysis
• Experience in the financial services industry advantageous

Responsibilities

Analysis & Design:

• Establishing and clarifying user requirement for projects and change requests
• Preparing requirement documentation (BRS) and ensuring sign off by the relevant stakeholders
• Preparing new enhanced business processes
• Ensuring functional specifications are developed to support the business requirements (either developed by yourself or by a vendor)
• Integration with development teams to ensure effective delivery of user requirements:
• Reviewing and approving system design specifications
• Ensuring that the development team delivers the solutions according to specification

Ensuring effective testing:

• Ensuring that the test team understands the full business requirement before handing over to the test team
• Assisting the test team when communicating with external partners and vendors
• Ensuring correct resolution for the defects raised (from opening the defect to closing it)
• Ensuring that the critical business scenarios are tested to meet the specifications
• Once a project is completed, ensure that the centralised process flows are kept up-to-date and are continuously improved where necessary
• Ensuring the effective facilitation of business meetings, that clear decisions are taken and that decisions and actions are clearly and accurately minuted
• Providing end-to-end project co-ordination for mini-projects (effective co-ordination of resources and activities to meet agreed timelines for the project);

Providing effective leadership:

• Building effective confident relationships with stakeholders (business, ICT and vendors)
• Continually seeking opportunities to increase customer satisfaction and identifying opportunities for business improvement
• Providing clear and timeous feedback, and effectively manage business expectations