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Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
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What will you do?
Key Responsibilities:
Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core.
Supervision of and sign-off on correctness of administrator(s) processing, recording, reporting and related compliance matters.
Adhere to service level agreements. (Internal and external)
Adhere to internal controls and procedures in place.
Professional verbal and written communication and reporting to clients. (Internal and external)
A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.
Investigate, resolve and respond to ad hoc operational requirements, internal and external. (Verbal and in writing)
Identify and inform Management of any issues. (Escalation)
Handle all internal and external client requests and enquiries in a professional manner.
Monitor the work management system and escalate critical incidents.
Foster and maintain the relationship with internal departments e.g. Internal auditors Fund accounting, Legal.
Effectively manage and coordinate the daily workloads and work functions of a small team.
Provide Assistant Manager with input on the team members training needs on business processes and systems
What will make you successful in this role?
Matric/Grade 12
3 to 4 years Employee Benefits Experience
A relevant tertiary qualification will be advantageous
Certificate of Proficiency (COP) or Introduction to Retirement Funds (IRF) qualification will be advantageous
Qualification and Experience
Knowledge and skills
Previous retirement fund experience
Proficiency in MS Office (word, excel, power point)
Conflict management at supervisory level
Behavioral Competencies
Strong attention to detail and proactive attitude
Strong ability to organize and prioritize
Excellent communication skills both written and verbal
Results focused and displays energy when performing tasks
Time management skills
Ability to work independently
Innovative and demonstrates initiative
Ability to perform well under pressure and meet deadlines
Inter-personally skilled
Ability to collaborate and pull information together
Proactive attitude and a team player
Build a successful career with us
Core Competencies
Turnaround time
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