Senior Infrastructure Engineer Linux at Clickatell

Purpose

As a Senior infrastructure Engineer, you will be accountable for assisting the DevOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We are looking for an experienced individual to help us manage and develop our cloud infrastructure. This role will work closely with our software and technology teams to provide the support necessary to allow for rapid code deployment and high levels of system uptime.

Responsibilities of the Role

• Be a thought leader with regards to Clickatell’s overall cloud adoption strategy.
• Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
• Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability and security.
• Technical research and development to enable continuing innovation within the infrastructure
• Auditing and analysis of logs and other system data for troubleshooting and preliminary root cause determination, data backup management, change control management for code deployment and configuration modifications
• Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers, and partners
• Technical liaison with enterprise customers and vendors as required
• Lead the Systems Administration Community of Practices (COP) where a forum is created to share knowledge and promote learning.
• Service, maintain, commission, and support global platforms, with a view towards high availability

Requirements of the Role

• Experience in virtualisation and cloud environments such as Amazon Web Services (AWS) or similar.
• Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification advantageous
• Perl, python, ruby and/or PHP scripting experience advantageous
• Containerisation (Docker/Kubernetes) knowledge advantageous
• Use of CD/CI tools (Anisible/Puppet/Terraform) advantageous
• Proven experience in and with a large, ISP-type environment and infrastructure advantageous
• Monitoring and alerting experience with Open-Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite and Kibana Advantageous
• Proven experience in production environments of the below is advantageous:
• SAN storage solutions
• Software package building and release management with software tools such as Puppet, Chef or Salt
• Network/OS clustering
• Own transport and driver’s license beneficial in the rare circumstance where emergency onsite support is required at the data centre

Must understand and demonstrate knowledge of:

• Networking, from Ethernet to IP
• Operating systems, from bare steel to network services
• IP networks, including but not limited to working knowledge of DHCP, DNS, SMTP, FTP, HTTP
• Minimum of 5 years in a system administrative position
• Minimum of 4 years working experience with Unix or derivative
• Minimum of 4 years working experience with troubleshooting hardware and/or software
• Minimum of 3 years programming or scripting experience (advantageous)
• Amazon Web Services Virtualization technologies

Benefits

Perks of the Role

• Healthcare, Retirement Fund and Risk benefit company contributions
• Quarterly performance incentives
• Reimbursable Communication allowances for internet and mobile phone bills
• Half-day off on your birthday
• 5 personal days leave a year, over and above your annual leave
• Remote Working (our offices are currently open for essential use only due to COVID-19)
• Home office set-up with laptop, monitor, chair and UPS