Senior Infrastructure Engineer: Security at Clickatell

Requirements
The role of our Champion:

• Be a thought leader with regards to Clickatell’s overall cloud adoption strategy.
• Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
• Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability and security.
• Technical research and development to enable continuing innovation within the infrastructure.
• Auditing and analysis of logs and other system data for troubleshooting and identifying possible vulnerabilities in the estate.
• Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers, and partners.
• Technical liaison with enterprise customers and vendors as required.
• Service, maintain, commission, and support global platforms, with a view towards high availability and security.
• Conducting proactive research to analyse security weaknesses and recommend appropriate strategies.

ITIL - incident and problem management

• Conduct root cause investigations on all customer-affecting incidents.
• Ensure that all known vulnerabilities are highlighted, documented and feeds back into the change management process.

Knowledge-sharing and Documentation

• Ensuring all documentation and diagrams for all environments are accurate and up to date.
• Prepare and document standard operating procedures and protocols.

Operations and Support

• Build, maintain and continuously improve the security assessment of the Clickatell Estate.
• Visualize security posture and drive positive trending to align to security best practices.
• Perform Risk Assessments as required and drive action items with the relevant stakeholders to ensure alignment to the business strategies.
• Manage and maintain security related technologies such as Firewalls, VPNs, and Proxies
• Implement, maintain, and improve a Security Information and Event Management (SIEM) platform
• Maintain the Identity and Access Management environment (IAM)
• Provide escalated technical support that requires an on-site presence.
• Perform or confirm system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.

The capabilities of our Champion:

• Proven 3 to 5 years of experience with AWS Cloud Technologies, including IAM, WAF, ELB and CloudTrail
• Hands on experience in security systems, including firewalls (Cisco ASA Technology), intrusion detection systems, authentication systems, log management, content filtering, etc.
• Experience in implementing and maintaining a SIEM solution.
• Monitoring and alerting experience with Open-Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite and Kibana Advantageous
• Perl, python, ruby and/or PHP scripting experience advantageous
• Thorough understanding of the latest security principles, techniques, and protocols
• 5-10 years of relevant experience in a similar role.

Our Champion's journey thus far:

• IT-related degree or diploma with specialization in security would be an advantage.
• Proven work experience as a System Security Engineer or Information Security Engineer
• AWS Cloud Technology qualifications or relevant work experience advantageous
• Certifications such as CISSP, GSEC, CEH or CISM desired
• Cisco ASA Firewall experience (CCNP Security would be an advantage)
• Good understanding of network routing/switching/security fundamentals.
• Working experience with Vulnerability Scanning software such as Nessus

Benefits
Why you will love being here:

• Competitive salary paid monthly
• Medical aid contributions
• Quarterly performance incentives
• Pension fund contribution
• Group life cover
• Undercover parking
• Half day off on your birthday
• 5 “personal” days leave a year, over and above your normal annual leave.
• Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work.