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Clickatell is a cutting edge technology company and global leader in mobile messaging that enables effortless, personalized, and contextual digital interactions between businesses and their customers.
Clickatell was the first company to enable a web to mobile app from any website in the world and, harnessing over a decade of insight into the complexities of...
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Requirements
The role of our Champion:
- Be a thought leader with regards to Clickatell’s overall cloud adoption strategy.
- Lead architectural and design discussions around current and future system implementations, including but not limited to monitoring/internal tooling/AWS environment design requirements
- Be a mentor and leader within the team, upskilling and guiding other team members in the various aspects of software development
- Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
- Installation/configuration, operation, maintenance and monitoring of the Clickatell messaging (CMneXt) engine hardware, software and related infrastructure with a focus on high availability, stability and security.
- Technical research and development to enable continuing innovation within the infrastructure
- Auditing and analysis of logs and other system data for troubleshooting and preliminary root cause determination, data backup management, change control management for code deployment and configuration modifications
- Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers and partners
- Technical liaison with enterprise customers and vendors as required
- Service, maintain, commission and support global platforms, with a view towards high availability
ITIL - incident and problem management
- Conduct root cause investigations on all customer-affecting incidents
- Ensure that all known errors and single points of failures are highlighted, documented and feeds back into change management process.
Knowledge-sharing and Documentation
- Ensuring all documentation and diagrams for all environments are accurate and up to date
Operations and Support
- Perform or confirm system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
- Repair and recover from hardware or software failures, including coordinating and communicating with impacted constituencies
- Capacity planning and reporting for all platforms
- Provides escalated technical support that requires an on-site presence
The capabilities of our Champion:
- Experience in virtualisation and cloud environments such as Amazon Web Services (AWS) or similar essential.
- Deploy automation experience essential (Jenkins/Gitlab/Puppet etc)
- Docker container experience essential (Kubernetes/Docker Swarm)
- Good understanding and ability in Bash scripting.
- Basic understanding of the software development lifecycle.
- Linux/Unix certification advantageous.
- Perl, python, ruby and/or PHP scripting experience (or similar) advantageous.
- Proven experience in and with a large, ISP-type environments and infrastructure advantageous.
- Monitoring and alerting experience with Open Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite and Kibana advantageous
- Own transport and driver’s license beneficial in the rare circumstance where emergency onsite support is required at the data centre
Our Champion's journey thus far:
Must understand and demonstrate knowledge of:
- Networking, from Ethernet to IP
- Operating systems, from bare steel to network services
- IP networks, including but not limited to working knowledge of DHCP, DNS, SMTP, FTP, HTTP
- Minimum of 3 years programming or scripting experience
- Minimum of 3 years working experience with Unix or derivative
- Minimum of 3 years working experience with troubleshooting hardware and/or software
- Minimum of 2 years automation experience (playing a lead role in at least 1 automation project)
- Amazon Web Services Virtualization technologies and environments
Benefits
Why you will love being here:
- Competitive salary paid monthly
- Medical aid contributions
- Quarterly performance incentives
- Pension fund contribution
- Group life cover
- Communication allowances
- Undercover parking
- Half day off on your birthday
- 5 “personal” days leave a year, over and above your normal annual leave.
- Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work.
go to method of application »
Requirements
The role of our Champion:
- Full stack web application development in a variety of languages
- Responsible for the upkeep, security and optimisation of Clickatell's website (WordPress)
- Complete development projects above standards and on time, troubleshoot technical issues, proactively suggest development process and/or coding improvements, and create/maintain supporting documentation
- Provide leadership in improving development capabilities and applying best practices and standards
- Manage the technical processes across integrations (Hubspot, Salesforce, etc.), customer journeys, data capturing and lead enrichment
- Drive marketing and customer experience programs across web and email via management, execution and ownership of the end-to-end development process
- Manage the internal processes with the networks and infrastructure team to build and scale back end services
- API design, implementation and improvement for internal systems as well as external 3rd party systems
- Identify opportunities to improve existing development process and workflow
- Leverage analytics tools and growth-hacking methods to conduct tests, track performance, and drive optimizations
- Push innovation by continually evolving interactive methodologies that go beyond the norm for web development; research and apply digital development trends and functionality solutions within websites, email campaigns, automation platforms, and beyond
- Develop testing procedures for completed work
The capabilities of our Champion:
- Hard working, excels at building interdepartmental relationships and collaborate
- Be the authority in web development and maintain a high level of confidentiality and professionalism
- Solve problems creatively and manage multiple projects simultaneously
- Extensive knowledge of the digital landscape, emerging technologies within a business-to-business market
- High levels of attention to detail and well-developed troubleshooting and problem resolution skills are essential
- Work with a sense of urgency and thrive in a fast paced, mission-driven environment
- Ability to create high-level estimates for complex programming tasks
- Excellent verbal & written communication skills
- A strong desire to write clean, well-documented, standards-compliant code
- A solution owner that can support and troubleshoot issues, identify root cause, and proactively implement sustainable corrective actions
Our Champion's journey thus far:
- BS degree (Computer Science) or equivalent experience
- 6+ years experience developing with JS, Java, Angular web technologies
- Deep understanding and troubleshooting of JavaScript, WordPress, PHP
- Strong front-end and CSS development skills
- Intermediate level cloud networking platform knowledge (AWS, Google, Azure)
- Demonstrated knowledge of MVC architecture, OOP concepts, responsive coding and design
- Experience in SQL: run queries, build stored procedures, and manage data
- Proficient with web testing methodologies and tools (Behat and PHPUnit highly advantageous)
- A firm understanding of in-memory data structure storage applications such as Redis or Memcache
- Experience creating, customizing, and integrating APIs
- Proficient in asynchronous application development using technologies such as Ajax
- Expertise in creating and implementing custom CMS themes and plugins
- Strong knowledge and experience working with API’s (Soap, Rest, HTTP)
- Strong experience with version control repositories (Gitlab/GitHub etc.)
- Familiarity with dockerised environments (Kubernetes, docker swarm etc.)
- Familiarity with Integrating Google Tag Manger, Facebook Pixel
- Preferably have experience integration with the following software suites: SalesForce, HubSpot, Jira
- Agile and test-driven development
- Knowledge and understanding of digital marketing fundamentals and SEO best practices
- Project Management experience
- Must be able to show an up-to-date portfolio
Benefits
Why you will love being here:
- Competitive salary paid monthly
- Medical aid contributions
- Quarterly performance incentives
- Pension fund contribution
- Group life cover
- Communication allowances
- Undercover parking
- Half day off on your birthday
- 5 “personal” days leave a year, over and above your normal annual leave.
- Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work.
go to method of application »
Requirements
The role of our Champion:
- Be a thought leader with regards to Clickatell’s overall cloud adoption strategy.
- Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
- Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability and security.
- Technical research and development to enable continuing innovation within the infrastructure.
- Auditing and analysis of logs and other system data for troubleshooting and identifying possible vulnerabilities in the estate.
- Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers, and partners.
- Technical liaison with enterprise customers and vendors as required.
- Service, maintain, commission, and support global platforms, with a view towards high availability and security.
- Conducting proactive research to analyse security weaknesses and recommend appropriate strategies.
ITIL - incident and problem management
- Conduct root cause investigations on all customer-affecting incidents.
- Ensure that all known vulnerabilities are highlighted, documented and feeds back into the change management process.
Knowledge-sharing and Documentation
- Ensuring all documentation and diagrams for all environments are accurate and up to date.
- Prepare and document standard operating procedures and protocols.
Operations and Support
- Build, maintain and continuously improve the security assessment of the Clickatell Estate.
- Visualize security posture and drive positive trending to align to security best practices.
- Perform Risk Assessments as required and drive action items with the relevant stakeholders to ensure alignment to the business strategies.
- Manage and maintain security related technologies such as Firewalls, VPNs, and Proxies
- Implement, maintain, and improve a Security Information and Event Management (SIEM) platform
- Maintain the Identity and Access Management environment (IAM)
- Provide escalated technical support that requires an on-site presence.
- Perform or confirm system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
The capabilities of our Champion:
- Proven 3 to 5 years of experience with AWS Cloud Technologies, including IAM, WAF, ELB and CloudTrail
- Hands on experience in security systems, including firewalls (Cisco ASA Technology), intrusion detection systems, authentication systems, log management, content filtering, etc.
- Experience in implementing and maintaining a SIEM solution.
- Monitoring and alerting experience with Open-Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite and Kibana Advantageous
- Perl, python, ruby and/or PHP scripting experience advantageous
- Thorough understanding of the latest security principles, techniques, and protocols
- 5-10 years of relevant experience in a similar role.
Our Champion's journey thus far:
- IT-related degree or diploma with specialization in security would be an advantage.
- Proven work experience as a System Security Engineer or Information Security Engineer
- AWS Cloud Technology qualifications or relevant work experience advantageous
- Certifications such as CISSP, GSEC, CEH or CISM desired
- Cisco ASA Firewall experience (CCNP Security would be an advantage)
- Good understanding of network routing/switching/security fundamentals.
- Working experience with Vulnerability Scanning software such as Nessus
Benefits
Why you will love being here:
- Competitive salary paid monthly
- Medical aid contributions
- Quarterly performance incentives
- Pension fund contribution
- Group life cover
- Undercover parking
- Half day off on your birthday
- 5 “personal” days leave a year, over and above your normal annual leave.
- Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work.
go to method of application »
Purpose:
Are you interested in building products used by millions of people? Do you wish you could launch code daily? Are you looking to work on an enterprise grade transactions platform hosted in cloud environments?
You will be joining an agile team of developers who are passionate about the products they build. We enable our clients to seamlessly transact and engage with their customers (on a global scale via channels like WhatsApp, Google RCS, etc). Clickatell is looking for a talented and ambitious developers that are passionate about building high performance (low latency, high transaction volumes) across multiple platforms.
The role of our Champion:
- Work with an awesome geographically distributed team of engineers and product designers to implement the next generation of products and/or features
- Work independently and collaborate on projects developing applications from scratch
- Build applications that can scale (millions of transactions/requests per day)
- Develop software iteratively and deliver working code each iteration, including authoring relevant documentation and test cases
- Be responsible for:
- implementing, debugging and testing of new product features, or enhancements on existing features, or assisting customers and vendors with implementing and troubleshooting end-to-end solutions
- Implementing a test driven development using unit tests and integration tests in an agile environment
- sustaining implemented features once delivered into production, including maintenance and support
- accurate and detailed documentation of relevant design artefacts (use cases, user stories, sequence diagrams etc)
- working closely with key stakeholders in particular with team leads and technical managers
- Partake in discussion of architecture, design recommendations and implementations
- Adhere to policies and standards as applied by the team and directed by the technical manager
- Provide scheduled standby/on-call support of production software
Requirements
The capabilities of our Champion:
- Having worked in and has a deep level of understanding in the following:
- Java 8/11, Spring Boot, Tomcat, Gradle/Maven
- Apache Kafka, Redis, Drools
- Databases SQL language and scripting (PostgreSQL, MySQL, Hibernate)
- Unit Testing (Mockito), Integration Testing, and Continuous Delivery
- Containerization (Docker / other), Kubernetes or other container orchestration frameworks
- AWS (Amazon Web Services) or other cloud-based infrastructures & services
- End to end perspective on development tasks, ability to develop and troubleshoot both front-end and backend components.
- Has proven behavioural characteristics in the following:
- Assertiveness: ability to convince others of right course of action and to explain a point of view convincingly
- Verbal Communication: good interpersonal skills, verbal communication skills and able to communicate clearly
- Written Communication: ability to write clear and concise documents, etc.
- Customer Focus: identify and effectively respond to the diverse needs of development department’s customers
- Team Working: able to work reliably and responsibly with internal and external colleagues to achieve development and organisational goals as a member of a team
- Individual Working: able to work alone and to reliably and responsibly achieve development and organisational goals
- Work Style: Foresight, analysis and logic, systematic and orderly planning, attention to detail
- Strong troubleshooting and analytical skills
- Mentoring and coaching skills
Our Champion's journey thus far:
- Computer Science degree or equivalent diploma from a reputable school (or 10+ years relevant experience if no degree)
- Has a proven track record of working in relevant software developer roles of 8 years or more
- Proven industry experience in Financial or banking, or telecommunications an advantage
- Process experience in
- Hybrid waterfall/agile environments
- Agile environments including attendant tools and steps
- Proven technology experience in
- high volumes transactional/low latency solutions
- multi-tiered, multi-threaded Java applications with a focus on high transaction/low latency communication tier
- integration with 3rd party platforms such as those belonging to telecommunications service providers and banks/financial institutions
- implementation of solutions as micro services, in the cloud an advantage
- incorporation and utilisation of native cloud services
Benefits
Why you will love being here:
- Competitive salary paid monthly
- Medical aid contributions
- Quarterly performance incentives
- Pension fund contribution
- Group life cover
- Communication allowances
- Undercover parking
- Half day off on your birthday
- 5 “personal” days leave a year, over and above your normal annual leave.
- Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work
go to method of application »
Purpose:
Are you interested in building products used by millions of people? Do you wish you could launch code daily? Are you looking to work on an enterprise grade transactions platform hosted in cloud environments?
You will be joining an agile team of developers who are passionate about the products they build. We enable our clients to seamlessly transact and engage with their customers (on a global scale via channels like WhatsApp, Google RCS, etc). Clickatell is looking for a talented and ambitious developers that are passionate about building high performance (low latency, high transaction volumes) across multiple platforms.
The capabilities of our Champion:
- Having a functional level of understanding for the following
- Java (Spring Framework / Spring Boot experience)
- Databases SQL language and scripting (PostgreSQL, MySQL)
- Unit Testing, Integration Testing, and Continuous Delivery
- Linux or a recognized Unix platform
- Advantageous if experienced in the following
- Full-stack development, ie:
- Use of JavaScript frameworks such as ReactJS and Angular
- HTML, CSS, Node.js experience
- Development tools such as NPM, Webpack etc
- Ability to develop and troubleshoot both front-end and backend components
- Containerization (Docker / other), Kubernetes or other container orchestration frameworks
- AWS (Amazon Web Services) or other cloud-based infrastructures & services
- Has proven behavioural characteristics in the following
- Assertiveness: ability to convince others of right course of action and to explain a point of view convincingly
- Verbal Communication: good interpersonal skills, verbal communication skills and able to communicate clearly
- Written Communication: ability to write clear and concise documents, etc.
- Customer Focus: identify and effectively respond to the diverse needs of development department’s customers
- Team Working: able to work reliably and responsibly with internal and external colleagues to achieve development and organisational goals as a member of a team
- Individual Working: able to work alone and to reliably and responsibly achieve development and organisational goals
- Work Style: Foresight, analysis and logic, systematic and orderly planning, attention to detail
- Strong troubleshooting and analytical skills
Requirements
Our Champion's journey thus far:
- Computer Science degree or equivalent diploma from a reputable school (or Matric with 5+ years relevant experience if no degree)
- Has a proven track record of working in relevant roles of 3 years or more
- Proven technology experience in
- high volumes transactional/low latency solutions
- multi-tiered, multi-threaded Java applications with a focus on high transaction/low latency communication tier
- integration with 3rd party platforms such as those belonging to telecommunications service providers and banks/financial institutions
- implementation of solutions as micro services, in the cloud an advantage
- incorporation and utilisation of native cloud services
- Process experience in
- Hybrid waterfall/agile environments
- Agile environments including attendant tools and steps
Benefits
Why you will love being here:
- Competitive salary paid monthly
- Medical aid contributions
- Quarterly performance incentives
- Pension fund contribution
- Group life cover
- Communication allowances
- Undercover parking
- Half day off on your birthday
- 5 “personal” days leave a year, over and above your normal annual leave.
- Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work
Method of Application
Use the link(s) below to apply on company website.
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