Senior Infrastructure Technician at Green Marble Recruitment

ROLE OVERVIEW: 

• The Senior Infrastructure Technician is responsible for the installation, maintenance, and optimisation of ISP and telecommunications infrastructure, including wireless, fibre, and network systems.
• The role involves configuring network equipment, performing high-site and tower installations, fault-finding, and ensuring stable connectivity across sites.
• It also includes supervising junior technicians, managing stock and site maintenance, and ensuring strict health and safety compliance in a fast-paced field environment.
• Please note that only candidates who meet all the requirements will be contacted for the opportunity.
• We look forward to receiving your application!

Minimum requirements:

• Matric / Grade 12 (essential).
• 3–5 years’ experience in ISP, telecommunications, or network infrastructure environments (essential).
• Strong hands-on experience with wireless, fibre optic, and network equipment installations.
• Competent in configuring routers, switches, and wireless networking equipment.
• Experience working on high-sites, towers, and remote infrastructure locations (valid working at heights with RFA advantageous).
• Solid understanding and proven experience with fibre splicing, testing, and fault troubleshooting.
• Familiarity with network monitoring tools (e.g. Zabbix) and basic IP networking principles.
• Ability to lead, supervise, and mentor junior technicians on-site.
• Strong problem-solving skills with the ability to manage complex field issues.
• Knowledge of OHSA regulations and commitment to strict safety compliance.
• Valid driver’s licence and willingness to travel to sites as required.

Personality Traits:

• Strong communication, accountability, and teamwork skills.
• Ability to work under pressure in a fast-paced environment.

Duties and responsibilities:
Customer Equipment Installation:

• Deliver professional equipment installations that ensure reliable connectivity and customer satisfaction.

Supplier & Stock Management:

• Maintain accurate stock control to support efficient operational planning and service delivery.

Site & Property Maintenance:

• Ensure company facilities and technical sites remain safe, functional, and well-maintained.

Team Supervision & Leadership:

• Provide leadership and technical guidance to maintain high-quality workmanship and team performance.

Training & Staff Development:

• Support technician development through training, mentoring, and skills enhancement initiatives.

Health & Safety Compliance:

• Promote a safe working environment by strictly adhering to health and safety standards.

High-Site Installations & Tower Work:

• Perform specialised high-site installations to maintain reliable network infrastructure.

Fibre Sites & Installations:

• Ensure dependable fibre connectivity through accurate installation, maintenance, and fault resolution.

Maintenance & Fault Resolution:

• Maintain network stability through proactive monitoring, maintenance, and troubleshooting.

Cross-Departmental Assistance:

• Support organisational success through collaboration on projects and operational requirements.

Ad-Hoc Duties:

• Provide flexible technical support across various operational and infrastructure initiatives.