Senior Key Account Manager at Hire Resolve

Job Description

• A leading brand experience and activation agency is looking for an experienced Senior Key Account Manager with strong experience in brand activations, experiential marketing, or events to join their team in Johannesburg (Hybrid). This is an exciting opportunity for a commercially astute Senior Key Account Manager to drive growth across existing high-income portfolios by identifying potential revenue opportunities, conducting strategic account planning, and protecting project margins. If you have experience managing national rollouts and a revenue growth mindset, we want to hear from you!

Responsibilities:

• Take full ownership of assigned key accounts and the associated gross profit within the portfolio.
• Develop and implement strategic growth plans for accounts and unlock potential upselling opportunities.
• Manage various campaigns from the initial ideation phase through to final breakdown.
• Ensure that all campaigns and projects are delivered on time and within the specified budget.
• Provide guidance and direction to the design team to ensure all concepts are strategically sound and aligned with brand standards.
• Prepare detailed quotes, manage project costings, and actively protect profit margins.
• Collaborate closely with internal departments, including design, campaign management, and national implementation teams.
• Provide a seamless and hassle-free experience for all clients within the portfolio.
• Identify and implement at least two new revenue-generating opportunities per key account within the first six months.
• Maintain and protect existing gross profit levels while managing the transition of client accounts.

Requirements:

• Proven experience in brand activations, experiential marketing, or events.
• Demonstrated success managing and growing high-value key accounts.
• Experience managing national rollouts.
• Direct Gross Profit responsibility.
• Commercially sharp and margin-aware.
• Strong commercial acumen and margin awareness.
• Strategic thinker with a revenue growth mindset.
• Ability to guide brand-aligned, strategically sound concepts.