Senior Kubernetes Infrastructure Engineer at Wonderlabz

Purpose of Role 

• To administer the Online Gaming platforms based on microservice architecture running on Kubernetes
• Ensure optimum performance and availability of such platform
• Provide third/fourth-level troubleshooting support
• Liaise with all applicable service providers and third parties including NOC/1st/2nd line support
• Provide technical support to all roles

Key Responsibilities

• Continuously keep up-to-date with the latest technology trends and engage in research and development activities to ensure that Infrastructure team stays abreast of the latest technologies
• Update project tickets in Jira and ensure that confluence pages are regularly revised.
• Process - Continuous improvement of the Infrastructure team processes, quality of deliverables and technical standards. This includes enforcing good IaC coding and QA practices.
• Delivery - Assist the Infrastructure team to deliver excellent quality solutions, reporting progress and improving delivery if necessary.
• Partake in the design and implementation of new setups
• Assist in process improvement and automation.
• Test and design new systems/services and their suitability for possible use in production environments
• Proactive monitoring and support of the production and non-production infrastructure
• Investigate and react to any production and non-production issues that might arise
• Prepare and take part in the regular release of new software and application code changes
• Act as an escalation point for issues flagged by customer support
• Handle service requests, incidents, problems and change requests, using ITIL best practice.
• Assist in intensive investigations into problems that would included detailed log and metrics analysis to provide detailed analysis, resolution and future prevention of such issues
• Provide after-hours stand-by support on a rotational basis with the team

Desirable Skills

Members of our Infrastructure group are great team players; they are passionate about technology and their jobs with a proactive and flexible attitude and an ability to tackle day to day tasks and projects with an attitude that enables them to constantly take onboard new skills. Sound fault-finding skills and an ability to react to problematic situations in a focused manner are essential in this role. On-call support may be required as 3rd/4th line support in problem situations.

Desirable Skills

• Certifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) would be a plus.
• Demonstrable experience with any: Google GKE, Amazon EKS, Azure AKS
• Demonstrable experience with IaC, preferably terraform
• At least 10 years of experience predominantly in linux based environments
• All-rounder, with very good IT knowledge and especially in Linux technologies
• Possesses excellent communication skills, capable of delivering information to both technical as well as non-technical personnel
• Ability to work autonomously and in a team environment
• Excellent problem-solving skills
• Detect/analyse alarms to provide fault isolation and remote troubleshooting, being a responsible individual for problems until their complete resolution
• Acts as a senior technical resource for outages until restoration.
• Ability to analyse logs for troubleshooting issues, including malicious activity or cybersecurity threats, code and systems errors and problems
• Excellent attention to detail and organisational skills
• Production support or implementation of k8s, preferable in google managed kubernetes environment (GKE) for at least 18 months
• Cloud - Demonstrable Experience with any: Google GKE, Amazon EKS, Azure AKS, Openshift/OKD
• Virtualisation - Openstack, Vmware
• Excellent networking skills including packet capture and analysis
• Excellent log analysis and setup of aggregated logging systems such as EFK
• Excellent monitoring and metrics analysis and systems implementation such as Grafana, Prometheus, Mimir
• Experience with code repositories Github/Gitlab
• Experience with MySQL from an administration and deployment perspective including MySQL clusters and data replication between instances
• Experience with CI/CD pipelines 
• Experience with DNS/HTTPS certificates
• Experience with configuring and running Java microservices based on Spring Cloud