Senior Manager: Internal Fraud Strategy at Absa Group Limited (Absa)

Job Summary

• Define, Design, implement and monitor proactive fraud prevention and detection measures for all employees, across the lifecycle of the employee within Absa across Relationship Banking, Everyday Banking and Product Solutions segments. 
• Ensure internal fraud risk is minimised during development of new products, systems and processes and are minimized across the Absa Retail and Business Banking environments on a proactive basis as well as implementing and monitoring internal fraud risk strategies across Absa SA.

Job Description

Education and Experience Required

• NQF 6 or Degree or National Diploma or Equivalent
• 6 - 8 years in Financial Services or related industry.
• ​3-6 years’ experience in fraud (exposure to internal fraud an advantage)
• 3-5 years in Audit / Internal Assurance roles.
• 1-2 years in a Strategic role

Knowledge & Skills: 

• Communication and Team skills ( Advanced).
• Networking Skills & Influencing Skills ( Advanced).
• Knowledge of Fraud Risk Principles and Practices, ( Advanced).
• Understanding of Risk and Compliance concepts ( Advanced).
• Influencing Skills ( Advanced).
• Analytical Skills ( Advance).
• Interpersonal and Conflict Management Skills ( Advanced).
• Ability to both Lead and Deliver ( Advanced).

Key accountabilities

• Defining and Developing internal fraud mitigation strategies
• Execution & monitoring of internal fraud strategies across Absa SA
• Collaborate subject matter expertise with business and the broader Fraud Strategy team to assess existing and emerging fraud threats
• Provide control mitigation recommendations
• Manage fraud strategy delivery within business fraud risk appetite and industry trends
• Work with the fraud value chain and business to deliver preventative and detective internal fraud strategies
• Accountable for measuring the risk in line within the employee on-boarding and fraud control framework and the defined fraud strategy objectives
• Ensure process control-and-risk management practices that impact internal fraud during  product development, system enhancements, customer engagements and back office processes are well documented and understood by all role players within the control lifecycle
• Work with the three lines of defence and management assurance to scope control framework reviews and provide support
• Implement effective monitoring measures to track and implement control remediations with lines of defence or assurance
• Ensure fraud risk management practices are compliant with applicable regulations
• Define and monitor the key risk indicator scenarios for internal fraud impacting customer or product on-boarding and customer authentication process from a fraud perspective.
• Provide insight on the likelihood of the internal fraud threat occurrence and potential impact, provide insights linked to industry benchmarks and provide control remediation recommendations.
• Measure the fraud control framework against the defined key performance indicators to assess design and operational effectiveness
• Produce thought leadership within business to deliver industry leading fraud prevention and detection strategies Accountability Relationship Management as it relates to Internal Fraud mitigation
• Proactively provide expert advice to identify business opportunities and risks, determine the impact, patterns, and trends thereof and advise on alternative solutions in anticipation of future challenges
• Conduct Business specific fraud assurance activities, as required
• Present the Internal fraud risk level position at various committees against internal fraud risk targets agreed with business
• Act as key interface between Fraud Strategy, Fraud Analytics, Fraud Solutions, Forensics, and Insider Threat
• Actively engage stakeholders to raise ongoing awareness on risks and consequences of internal fraud
• Contribute to a culture of employee and customer excellence, that builds positive relationships and provides opportunities for feedback and exceptional service
• Engage proactively with key stakeholders driving a culture of collaboration
• Proactively raise risks and risk events (incidents) resulting in exposure to internal fraud threats, provide control remediation recommendations and provide support to business in implementing the recommended controls.
• Ensure all activities and duties fully comply with regulatory requirements, the Enterprise Risk Management Framework and internal Policies and Standards.
• Ensure that all compliance, regulatory, governance or other risk standards are adhered to by all service providers and other stakeholders
• Apply a collaborative and inspirational leadership style to create an engaging, enabling, and productive work climate and enable self-organised and customer focused multi-disciplinary colleagues to deliver on an outcomes-based performance basis.
• Achieve high performance through embedding formal development plans and informal coaching.
• Implement a robust knowledge management and agile learning system to support real-time learning

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)