Senior Manager: Technical Design at SITA SOC (Ltd)

Purpose of the job

• The role will be responsible for overseeing the analysis, design, and enhancement of complex IT systems that support critical business operations. This role leads a team of systems analysts to ensure that technical solutions align with business goals, are feasible within existing architectures, and are delivered efficiently and effectively. This Senior Manager will ensure that a formal set of methodologies and tool set are in place and adhered to with a focus on more optimal ways of work. This position will be responsible for the enablement of the SITA Mandate at a sub departmental level relating to financial management, supplier/contract/demand management, human resources.

Key Responsibility Area

• Develop and implement Applications development , maintenance and services strategies, policies and procedures.
• Tracks the development and deployment of Applications services and projects that create brand value for the business and meet the needs of millions of consumers.
• Collaborate with other functional IT teams, company consulting and service management to build customer solutions.
• Manage transformation and modernisation of applications and technologies programs.
• Manage agile and sprint activities for development teams in partnership with Project managers and Scrum Masters.
• Financial and business management.
• Human Capital Management.

Qualifications and Experience

• Minimum: 3-4 Year National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent. - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
• Certification: A Vendor certification for applications will be an added advantage.
• Experience: A minimum of 8 -10 years practical experience in Applications Lifecycle Management. Experience should include: minimum 5 years’ experience in a management/leadership level/role Experience in managing analysis, design, development and support of complex enterprise applications. Experience in managing medium to complex IT projects and or services with multiple internal / external dependencies Strong technical knowledge of enterprise systems, software development life cycle (SDLC), and systems integration approaches. Proficiency in system modeling tools and techniques (e.g., data flow diagrams, entity relationship diagrams, UML). Solid understanding of databases, APIs, cloud platforms (AWS, Azure), and infrastructure fundamentals. Experience with Agile, Scrum, and/or Waterfall project methodologies. Excellent problem-solving, communication, and leadership skills.

Deadline:17th June,2026