Careers at SITA SOC (Ltd)

Purpose of the job

• The role will be responsible to define the direction, objectives, strategies, implementation, and operations of technology infrastructures, which includes data centre, network, and server services. The role must ensure IT infrastructure availability, integrity, and security, including the operation of Government- wide networks.

Key Responsibility Areas

• Provide strategic direction and oversee provisioning of an array of secure and optimized IT hosting services such as application hosting, web hosting, storage, backup and disaster recovery service packages to house, service, and maintain government information.
• Drives the implementation of cloud computing strategy for SITA to enable effective and efficient government services and a modernized technology platform to improve the machinery of government and optimize service delivery to the citizens and businesses of South Africa to ensure strategic intent, value-added investment that enables government agility.
• Define the direction, objectives, and strategies for Networks, Software Management, Mobility, and Support services for all systems.
• Oversee the provision of service packages that provide customers with the capability to effectively monitor, evaluate, and continually improve services received from service providers using international best practice frameworks and quality standards.
• Continually strive for improved efficiency to ensure that SITA’s service is cost-competitive.
• Ensure effective management of resources (i.e., budget/finances, assets) within the Unit.
• Ensure effective Human Capital Management (Leadership).
• Manage compliance management processes within the department.

Qualifications and Experience

• Required Qualification: Degree in Computer Science or Engineering or equivalent.
• Experience: 12+ years of professional experience in a technical role in IT Infrastructure (Hosting, Networks, Server Management etc.) in an ICT organization plus 3+ years working experience at an Executive Management level.

The experience should include:

• 5+ years in senior technical operations management in one or more of the following:
• Hosting with experience in Cloud Computing
• Experience in developing and implementing IT infrastructure operating models.
• ICT Security
• Understanding of Applications underlying cloud and hosting capabilities.
• Experience in managing, monitoring, and reviewing complex operational service delivery and a program of ICT projects and developments.
• Experience in delivering and managing cloud based SAAS solutions at enterprise scale
• Experience of leading in an Agile environment with understanding of agile principles and proven track record in their application.
• Experience in managing, monitorg, and reviewing complex operational service delivery and a programme of ICT projects and developments.
• Ability to work with key vendor partners shaping the product direction in support of both business and technology needs while ensuring a robust and cost-effective computing environment.

Deadline:17th June,2026

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Purpose of the job

• To develop business continuity management strategies, plans and tools to assess and implement business continuity and disaster recovery for SITA operations.

Key Responsibility Areas

• Business Continuity Management Plans and Framework.
• Disaster recovery planning
• Ensure effective promotion and practice of good corporate governance and compliance pertaining to HR and financial policies, legislation and regulations
• Ensure effective resource management (human, financial and physical) within the Unit
• Ensure effective people management within the Unit
• Financial and business management.

Qualifications and Experience

• Minimum: 3-year National Higher Diploma / National First Degree in Risk management/Auditing/Information Systems or any relevant qualification equivalent to the NQF Level. Registration with relevant professional body will be advantageous.
• Certifications: BCI certification would be preferable.
• Experience: 8-9 years practical experience as an information systems risk management professional. Experience should include: 3 years’ experience at expert level/role within an ICT and/or risk management environment, preferably with BCM responsibility; an in-depth understanding of business continuity management and governance frameworks, strong knowledge of business continuity best practices and protocols.

Technical Competencies Description

• Expert knowledge of business continuity management principles, including crisis management, business continuity and disaster recovery. Expert knowledge of corporate regulrisk andironment, corporate governance principles;
• Expert knowledge of common risk management methodologies — for example, Control Objectives for Information and Related Technology and Committee of Sponsoring Organizations; In- depth knowledge of industry’s standards and regulations; Extensive knowledge of ERM frameworks and working principles; Thorough understanding of the principles and application of good corporate governance, business and operational risk and control processes and procedures; Excellent knowledge of reporting procedures and record keeping - with dedication to legality, policy, and procedure; Understand business risk, and have the technical knowledge to implement appropriate IS controls;
• Understanding of service-oriented architecture (SOA) governance principles.

Technical competencies:

• IT Risk Management; and Corporate Governance.

Leadership competencies:

• Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness;
• Outcomes driven; Planning and Organising; Creative Problem Solving; Managing People and Driving Performance;
• Decision-making; and Responding to Change and Pressure.
• Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Disciplined; Stress Management.

Deadline:17th June,2026

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Purpose of the job

• To gather and interpret business requirements, design, plan and implement technical solutions to ensure bsustainability of the SITA next generation network (NGN) architecture, and to ensure secure and resilient delivery of all Network Technology Strategy services in accordance with various service level commitments. communication services in accordance with various service level commitments.

Key Responsibility Areas

• Design, plan, implement, and sustain the Converged Communication infrastructure architecture in order to ensure technical performance, availability and stability
• Ensure sustainability in service delivery for Converged Communication provisioning technology architecture
• Coordinate procurement of converged communication services or goods
• Conduct research and benchmark when designing and implementing technical solutions
• Facilitate the implementation of new or enhancement technology.

Qualifications and Experience

• Minimum: 3-year National Diploma/Degree in IT or Engineering related field (Computer Science, Computer Systems, Information Technology, Electrical Engineering (L/C). at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. CCNP or CCDP Enterprise plus CCIE Written Exam and TOGAF will be an added advantage.
• Experience: 7 - 8 years’ experience in the provision of ICT solutions, within a Large Enterprise, Service Provider or Public Sector environment.

Technical Competencies Description

• Knowledge of: Execution of architecture methodologies and practices. Industry architecture standards. ICT environment and ICT Operations. Government IT and IT Models and Frameworks. Politico-legal environment. Quality Assurance and Management. SITA Business processes. Financial modelling. Network modelling. Strategy development. WAN principles and topology. Network Operating systems. Internet protocols. Services and standards. Government Wide Area Enterprise Architecture (GWEA). Project Management principles. IT Models and Frameworks. Infrastructure Administration and management skills. Architectural skills. Business analysis. Systems analysis.Programming. Project management. Technology platforms. System design. Solutions architecture. Enterprise architecture. Service oriented architecture. Software Defined Networks.

Technical competencies:

• Architecture; and Network/Infrastructure Management.

Leadership competencies:

• Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Innovation; Planning and Organising; Creative Problem Solving; Responding to Change and Pressure; Strategic Thinking.

Interpersonal/behavioural competencies:

• Attention to Detail; Analytical thinking; Disciplined; Resilience; and Stress Management.

Deadline:17th June,2026

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Purpose of the job

• The role will be to lead and oversee the strategy, architecture, development, integration, automation, provisioning, and operational management of enterprise digital platforms and intelligent technology solutions across AI, IoT, Integration, and DevOps domains. The role is responsible for driving innovation, operational excellence, secure service delivery, and scalable technology enablement that supports business transformation and organizational objectives. This position will be responsible for the enablement of the SITA Mandate at a sub departmental level relating to financial management, supplier/contract/demand management, human resources.

Key Responsibility Area

• Develop and implement Applications development , maintenance and services strategies, policies and procedures.
• Collaborate with other functional IT teams, company consulting and service management to build customer solutions.
• Manage transformation and modernisation of applications and technologies program.
• Manage agile and sprint activities for development teams in partnership with Project managers and Scrum Masters.
• Financial and business management.
• Human Capital Management.

Qualifications and Experience

• Minimum: 3-4 Years National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent. - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
• Certification: A Vendor certification for applications will be an added advantage
• Experience: A minimum of 8 -10 years practical experience in Applications Lifecycle Management. Experience should include: minimum 5 years' experience in a management/ leadership level/role Experience in managing analysis, design, development and support of com-plex enterprise applications. Experience in managing medium to complex IT projects and or services with multiple internal / external dependencies. Proven experience managing enterprise-scale AI, IoT, Integration, DevOps, and software development initiatives Added advantage on exposure in API, Mobile Development, Agile/Scrum, etc.

Deadline:17th June,2026

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Purpose of the job

• The role will be responsible for overseeing the analysis, design, and enhancement of complex IT systems that support critical business operations. This role leads a team of systems analysts to ensure that technical solutions align with business goals, are feasible within existing architectures, and are delivered efficiently and effectively. This Senior Manager will ensure that a formal set of methodologies and tool set are in place and adhered to with a focus on more optimal ways of work. This position will be responsible for the enablement of the SITA Mandate at a sub departmental level relating to financial management, supplier/contract/demand management, human resources.

Key Responsibility Area

• Develop and implement Applications development , maintenance and services strategies, policies and procedures.
• Tracks the development and deployment of Applications services and projects that create brand value for the business and meet the needs of millions of consumers.
• Collaborate with other functional IT teams, company consulting and service management to build customer solutions.
• Manage transformation and modernisation of applications and technologies programs.
• Manage agile and sprint activities for development teams in partnership with Project managers and Scrum Masters.
• Financial and business management.
• Human Capital Management.

Qualifications and Experience

• Minimum: 3-4 Year National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent. - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
• Certification: A Vendor certification for applications will be an added advantage.
• Experience: A minimum of 8 -10 years practical experience in Applications Lifecycle Management. Experience should include: minimum 5 years’ experience in a management/leadership level/role Experience in managing analysis, design, development and support of complex enterprise applications. Experience in managing medium to complex IT projects and or services with multiple internal / external dependencies Strong technical knowledge of enterprise systems, software development life cycle (SDLC), and systems integration approaches. Proficiency in system modeling tools and techniques (e.g., data flow diagrams, entity relationship diagrams, UML). Solid understanding of databases, APIs, cloud platforms (AWS, Azure), and infrastructure fundamentals. Experience with Agile, Scrum, and/or Waterfall project methodologies. Excellent problem-solving, communication, and leadership skills.

Deadline:17th June,2026

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Purpose of the job

• The role will be responsible to manage, plan, control and organise all activities related to application development and maintenance projects and services. This Senior Manager will ensure that a formal set of methodologies and tool set are in place and adhered to with a focus on more optimal ways of work. This position will be responsible for the enablement of the SITA Mandate at a sub departmental level relating to financial management, supplier/contract/demand management, human resources.

Key Responsibility Area

• Develop and implement Applications development, maintenance and services strategies, policies and procedures.
• Tracks the development and deployment of Applications services and projects that create brand value for the business and meet the needs of millions of consumers.
• Collaborate with other functional IT teams, company consulting and service management to build customer solutions.
• Manage transformation and modernisation of applications and technologies that enable a modernised government.
• Manage agile and sprint activities for development teams in partnership with Project managers and Scrum Masters.
• Financial and business management.
• Human Capital management.

Qualifications and Experience

• Minimum: 3-4 Year National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent.
• Certification: A Vendor certification for applications will be an added advantage
• Experience: A minimum of 9 years practical experience in Applications Lifecycle Management. Experience should include: minimum 5 years’ experience in a management/leadership level/role Experience in managing analysis, design, development and support of complex enterprise applications. Experience in managing medium to complex IT projects and or services with multiple internal / external dependencies Added advantage on exposure in API, Mobile Development, Agile/Scrum, IOT etc. 

Deadline:17th June,2026

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Purpose of the job

• To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.

Key Responsibility Areas

• Provide 1st & 2nd level LAN & desktop support.
• Install and configure new IT equipment.
• Implementation, customisation and maintenance of the remote software deployment.
• Provide support to the enterprises local IT and software resources.
• Provide LAN & desktop advisory services to clients.

Qualifications and Experience

• Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
• Experience: At least one-year corporate experience in an End User Support / Service Management environment, OR 1–2 years’ experience years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.

Deadline:17th June,2026

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Purpose of the job

• To monitor network status, attend to network incidents and service requests to ensure service restoration, and complete root cause analysis.

Key Responsibility Areas

• Infrastructure management.
• Maintenance of Network Devices.
• Provide user support and attend to logged incidents.

Qualifications and Experience

• Minimum: 3-year National Diploma/Degree in IT related field (Computer Science, Information Technology/Engineering, BCom etc) Certificate in CCNA.
• Experience: 3 - 5 years’ experience in Wide Area Network (WAN), Troubleshooting Technology, Network topology, Network Design, Application Layer and routing protocols.

Technical Competencies Description

• Knowledge of: SIP, VOIP and Cisco Call Manager platform, Video and Web conferencing; ESXI, System IOS & OS platforms; Management Suite (PCP, PCA, PCD & eSight); Unified Messaging; Customer Contact Centers; End user telephony equipment; Configuring and supporting multi-site voice deployments.

Behavioural Attributes:

• Self-confidence, Problem resolution orientation, Customer Relations, communication. Ability to interact with leadership and external customers. Incumbent must be willing to consult and interact with Government officials, standards generating bodies, accreditation and certification bodies. Ability to work independently under minimal supervision Must be willing to work standby shifts and overtime when required the incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies. Network/Infrastructure Management.

Interpersonal/behavioural competencies:

• Attention to Detail, Analytical thinking, Continuous Learning, Disciplined Resilience, Stress Management.

Deadline:23rd June,2026

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Purpose of the job

• To provide LAN and System support on IT Infrastructure, planning and design, including the implementation and maintenance of the network systems (LANs, LAN internetworking, and connections with the LAN environment). The incumbent will be responsible for the specialist identification and resolution of hardware and software problems and malfunctions on the LAN environment.

Key Responsibility Areas

• To ensure incidents are effectively handled within SLAs.
• To provide LAN and desktop support to the client
• To perform daily administrative tasks and provide feedback to Consultant: LAN Support and clients
• To Provide applicable training and mentorship to LAN & desktop resources
• To assist with new projects and execute on contracted Project deliverables
• To provide technical advisory service to SITA customers.

Qualifications and Experience

• Minimum: 3-Year National Diploma/Degree in Computer Science, IT or equivalent.
• Experience: 3 - 5 Years working experience in the respective field. 3 years’ experience in the provision of ICT solutions and services. Industry Certification: ITIL 4 Foundation, and CompTIA A+ will be an added advantage.

Technical Competencies Description

• Knowledge of: Various Operating Systems Knowledge of Project Management Principles Knowledge of public sector business Knowledge of ITC Products and services Knowledge of industry best practices, eg ITIL, CoBIT The incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies

Deadline:23rd June,2026

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Purpose of the job

• To lead the design, implementation, debugging, documentation, release and maintenance of software-based solutions, write code and enhance software/systems in accordance with ICT standards and the enterprise architecture for Government.

Key Responsibility Area

• Leads Code Reviews for accuracy and functionality, participate in suggesting and supporting coding best practices and provide feedback on code quality.
• Supervision of the Software development team.
• Provide maintenance and enhancement support of the existing systems.
• Implementation, debugging, documentation and release of the software solutions.
• Lead the design and development of new features for the software systems, and improvement of the existing ones.

Qualifications and Experience

• Minimum: 3-Year National Diploma in IT / Degree in Software Engineering/ Computer Science /Information Technology or relevant qualification equivalent to NQF Level 6.
• Experience: 6-7 years’ experience in oracle database administration. Lifecycle (SLDC), within systems development, implementation and maintenance / enhancements of solutions in the corporate sector organisation. The experience must include Experience in solution analysis, and development for the development, implementation and maintenance/enhancements of systems within the corporate/public sector, including: Successfully developed and implemented applications Software development team leadership competency Software development deliverable efford planning, estimations and execution management Developed efficient and effective IT solutions to diverse and complex business problems. Extensive experience with a wide variety of database management systems and maintenance. Extensive experience with a wide variety of programming languages and technologies. Extensive experience with working on multiple tasks and report status. Experience in interacting with customers. One -Year visible working knowledge of microservices architecture, angular and Microsoft Dynamics.

Deadline:23rd June,2026