Senior Operations Manager: Monitoring, Inspections, and Enforcement - (415) at Financial Intelligence Centre (FIC)

KEY PERFORMANCE AREAS 

TECHNICAL COMPETENCIES

Strategic Alignment 

• Make recommendations for adjustment of future strategic objectives to accommodate changes in the FIC’s operational environment.

Managing Delivery

• Manage all operations within the Risk & Compliance Monitoring Unit and Inspections and Enforcement Unit to ensure that the Division achieves its deliverables, including:

Effective Risk and Compliance Monitoring Oversight

• Oversee the Risk & Compliance Monitoring Unit in its stakeholder management relations with Supervisory Bodies, regulated institutions and relevant stakeholders in the Financial Services, Banking Services and Non-Financial sector on registration, reporting, and general compliance and supervision matters related to anti-money laundering (AML) and combatting the financing of terrorism (CFT) and counter proliferation financing (CPF) in accordance with the Financial Intelligence Centre Act, as amended (FIC Act), including targeted financial sanctions relating to TF and PF.
• Undertake, review and enhance regular sector risk assessments of designated sectors with the supervisory remit of the FIC, and participate in national risk assessments, as well as effectively mitigating risk and compliance obligations and the need to apply appropriate mitigating control measures in accountable institutions.
• Facilitate the design, implementation, maintenance, and sustainability of an effective national risk-based compliance monitoring framework for accountable institutions.
• Ensure that the effectiveness and efficiency of the domestic AML/CFT/CPF compliance and monitoring framework is risk sensitive, focused on mitigating identified inherent ML/TF/PF threats, vulnerabilities and risks and measured, in accordance sector and national risk assessments, and with the FATF Requirements.

Data Systems and Reporting

• Actively engage and assist Data Systems and Reporting Unit to enhance the risk sensitive assessment and analytical tools, such as the RCAA and RCR tools, and facilitate the development, application, and enhancement of risk sensitive auditing methodology for monitoring reporting and data systems, including audit processes and procedures related to systems and application controls.
• Actively engage and assist Data Systems and Reporting Unit to identify enhancements to improve FIC registration and reporting systems compliance oversight of accountable institutions.

Guidance and Prevention Outreach

• Actively engage and assist Guidance and Prevention Outreach unit engage relevant stakeholders and the public with a view to enhancing compliance awareness of money laundering and terrorist financing, and the methods and procedures to detect, counter and deter them.
• Actively engage and assist Guidance and Prevention Outreach unit conduct training and awareness to internal (in house programs) and external stakeholders (supervisory bodies and regulated institutions).

Effective Risk Based Supervision through Inspections, Remediation and Enforcement

• Oversee the risk-based supervision by the Inspections and Enforcement Unit, through risk sensitive inspections of accountable institutions are conducted in terms of the FIC Act, and in alignment with FATF requirements.
• Guide and advise supervisory bodies on their risk-based supervision including inspection, remediation and enforcement obligations in terms of the FIC Act, and the implementation and monitoring of effective remedial actions and effective, proportionate, and dissuasive financial sanctions.
• Oversee the Enforcement Unit responsible for the prompt, timely and adequate oversight of all remediation of inspection findings by affected accountable institutions in terms of the FIC Act, and in alignment with FATF requirements.
• Ensure that the efficient enforcement action is taken against affected accountable institutions in a timely manner for non-compliance with the FIC Act.
• Operationalise and enhance the inspectorate and enforcement methodologies and frameworks, in accordance with FIC Act, and in alignment with FATF requirements.

MANAGEMENT COMPETENCIES

Delivery and success

• Directs, controls, and enhances resources to produce operating results and meet specific objectives and deliver agreed results.
• Focuses continuously on means for improving effectiveness and efficiency – doing it better.
• Makes changes to improve performance and reduce risk.
• Anticipates and resolves problems to ensure targets are achieved within agreed deadlines and standards.
• Productivity and motivation/morale of employees.

People management

• Creates a positive climate to energise direct reports to minimize turnover, absenteeism, labour disputes, and other work disruption and maximize productivity of employees.
• Provides performance feedback and coaching to senior staff to ensure alignment with the Centre needs.
• Ensure that the areas objectives are met by scheduling and prioritising the activities, allocation of work, resourcing, and individual’s performance so that the highest level of output and quality is achieved.
• Organises and prioritises the tasks and work processes needed to achieve the plan and assigns people to the tasks/work processes.
• Arranges for necessary training and tools for own people to improve organisation effectiveness and efficiency. 
• Monitors productivity and reallocates or reorganises resources to improve productivity.
• Ensures the right people are in place with the appropriate support to accomplish annual operating plan.
• Builds and maintains professional relationships with relevant stakeholders, including regulated institutions, on AML/CFT compliance matters.

Planning and organising

• Directly plans and reports on Risk & Compliance Monitoring Unit and Inspections and Enforcement Unit outputs.
• Identifies any possible deviations and problems which will affect output and develops and implement alternative plans.
• Prepares operational budget for the Risk & Compliance Monitoring Unit and Inspections and Enforcement Unit and ensure proper use of financial and other resources.
• Develops and plans functional Risk & Compliance Monitoring Unit and Inspections and Enforcement Unit quarterly plans in line with the area’s annual 
• Provides periodic reports on performance against plan and progress on key results.
• Adjusts plan and resource allocation in line with changed priorities. 

Resources management

• Translates performance expectations to specific metrics and goals for initiatives and support requirements. 
• Manage allocated resources to ensure effective and efficient delivery.
• Makes recommendation on resources and budgetary requirements for annual planning purposes.
• Controls costs through effective management of principle business or operating process variables.
• Operationalises plans and deploys resources to meet clearly calculated plans and objectives over a typical bi-annual horizon.

Governance, Risk Management and Compliance 

• Ensure that the Risk & Compliance Monitoring Unit and Inspections and Enforcement Unit meets internal governance, risk management and compliance requirements. 
• Contribute to the development of FIC policies and procedures.
• Contribute to the FIC’s adherence to procurement and expenditure requirements.

 EDUCATION, SKILLS, AND EXPERIENCE 

Education

• Degree in Law (LLB, BProc or Law Degree ) is required.
• Postgraduate qualification in Risk and/or Compliance management will be advantageous.
• CAMS certification would be desirable.
• A management qualification will be advantageous (MDP, BBA or MBA)

Experience

• Minimum of 10 years of proven management experience
• Minimum of 10 years high level technical experience in leadership pertaining to AML compliance and /or risk management
• Minimum of 8 years’ experience in AML/CTF/CPF risk management, forensic auditing or risk or compliance management
• Experience in a regulatory environment, compliance oversight or supervision will be desirable.
• Excellent Technical knowledge of the FIC Act and related legislation including any sector specific legislation e.g., POCA, POCDATARA, PRECCA, FAIS Act, Collective Investment Schemes Control Act, Long-term Insurance Act, Securities Service Act, National Gambling Act, Estate Agency Affairs Act, Attorneys Act, Banks Act, etc.