Senior Project Manager at FICO

key objectives of this team are:

• Consistent, high quality product/solution/software delivery
• Customer focused delivery – to time, cost and scope
• Effectively managed margins – managing commercial terms and project costs
• Well executed change management

Project Managers within FICO lead delivering software solutions in a client-facing, dynamic environment. They need to have both a consultancy and technical delivery skills set

What You’ll Do

Full Life Cycle Project Delivery

• Using best practice methodologies to manage a team of functional and technical FICO consultants
• to deliver FICO software solutions to meet Clients’ needs.
• Able to navigate matrix organisations both internally and client side to secure Resources and project buy-in
• Gain understanding of the FICO products being delivered as part of the project so as to be able to
• converse with the client in a knowledgeable and confident manner.

Stakeholder Management

• Create a collaborative working environment to jointly deliver our solutions with the Client
• Build trusted client relationships at all levels from the beginning of the engagement through to
• successful delivery
• Building relationships with a broad spectrum of stakeholders from senior executive to support
• desk. Leveraging these relationships effectively to validate assumptions, acquire useful

1. information, negotiate among competing objectives, resolve issues, manage change, agree to

• direction and achieve consensus.

Commercially Savvy

• Able to interpret different commercial and contractual terms, and manage the project to the terms
• within the contract
• Proactively manage the delivery of the project to protect project margins

Broader Support

• Support Practice Lead and Sales force on pre-sales activity and proposals (incl.
• Statements of Work approvals/ Project Management estimates)
• Assist management of resources, revenue forecast and pipeline by accurate utilisation of
• management tools
• Assist in creation of a high-performance culture centred around excellence and continuous

1. improvement

• Support, mentor and utilise junior Project Managers/ Project Admin staff as and when required

What We’re Seeking

Minimum Experience

• Technical Project Delivery experience (ideally software delivery)
• Experience in at least one of the following – Financial Services, Utilities, Telecoms
• Bachelor’s degree or higher or equivalent work experience

Additional ideal experience

• Project Delivery across – Originations, Fraud, Customer Management or Collections and
• Recoveries
• Worked in a consultancy-based environment/organisation
• Recognised project management qualification

Skills required

• Strong communication skills and able to be the face of the project to the client.
• Able to work in a high-paced, dynamic environment, which requires thinking on your feet, and ability
• to adapt to your surroundings
• Self-directed and autonomous in core project delivery. Escalates appropriately and keeps
• Additional languages are desirable

Our Offer to You

• Flexible working practices, a lucrative base salary and bonus package, enhanced family leave
• policies
• A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our
• Customers and Earn the Respect of Others.
• The opportunity to make a difference by leveraging your unique strengths.
• Opportunities to give back to your community, social events with colleagues.