Senior Provincial Officer: Gauteng at HWSETA

• The Senior Provincial Officer will provide management support in the implementation of health and social development initiatives at a provincial level.

Educational requirements:

• Bachelor's degree in Education, Training and Development, Human Resources Development, Social Sciences or an equivalent qualification. 
• Post graduate qualification would be an advantage.

Required work experience:

• 5-7 years’ experience at an Officer level within a SETA or similar education and training environment.

Key accountabilities:

• Review the implementation of the accreditation, re-accreditation, extension of scope, secondary accreditation and satellite campus processes and make the final recommendations.
• Oversee and make the final decision in the Assessor and Moderator registration process.
• Oversee the implementation of learner uploading and linking process.
• Review the implementation of the verification process and make the final recommendation.
• Oversee the implementation of the training site approval process and make the final recommendation.
• Process and approve the training implementation process.
• Oversee the implementation of the SDP Monitoring process and make the final recommendation
• Facilitate and oversee activities in relation to the following, when applicable:
• SDP Capacity Building, QDM and Quality Promotion Workshops
• The Assessment Quality Partner (AQP) processes
• The Assessor, Moderator and RPL Practitioner training project
• Facilitate and oversee the entire EISA processes including, allocation of Invigilators and readiness of EISA.
• Support and oversee the collection of data process as required by the RIME division.
• Oversee the implementation and support to all RIME activities.
• Review the implementation of the T-no. application process and make a final recommendation.
• Oversee and make the final decision in the registration of SDFs.
• Facilitate and oversee the implementation of WSP/ATR capacity building workshops in consultation with the Provincial Manager
• Oversee and provide support to the WSP&ATR submission process.
• Oversee and manage the implementation of the EoI application process.
• Facilitate and support the evaluation of the EOIs for Provincial Manager recommendation.
• Facilitate and oversee implementation process of SDP projects for Manager recommendations.  
• Facilitate and oversee all project payments for Provincial Manager recommendation.
• Develop and implement controls for all SDP project related activities.
• Facilitate and oversee the performance information and reporting process for Provincial Manager.
• Oversee the MoA’s process for Provincial Manager’s recommendation.
• Facilitate and oversee final approval of learner agreements and other supporting documents for Manager approval.
• Facilitate the Performance information reporting on the SETA Management Information System
• Facilitate and oversee the final SETA Quarterly Management Report for Provincial Manager’s Approval.
• Implement and adhere to organisational policies and procedures.
• Keep and maintain records.
• Facilitate, support and oversee the reporting of marketing activities
• Adhere to travel and subsistence requirements.
• Facilitate the provincial Petty cash process for Provincial Manager’s approval.
• Supervise, support and performance manage the Provincial Officers within their respective roles.
• Supervise, support and performance manage the administration staff (Receptionist, Administrators) within their respective roles.
• Report staff performance matters to the Provincial Manager and make recommendations for training and/or disciplinary matters.
• Facilitate, build and maintain stakeholder relations.
• Oversee customer satisfaction through enquiry and problem-solving processes
• Telephone Enquiries - 24 hours
• Respond to Written Correspondence (Mail, E-mail and Fax) - 48 hours
• Notification to Conduct Site Visits/Validation, Monitoring, etc. - 5 days
• Acknowledgement of Receipt for any Documentation Submitted - 48 hours
• Accreditation of Service Provider - 140 Days
• Re-Accreditation of Service Provider - 8 Weeks
• Registration of Assessors and Moderators - 8 Weeks
• Re-Registration of Assessors and Moderators - 6 Weeks
• Feedback Report After Validation, Verification, Site Visits - 7 days after visit

Deadline:31st January,2026