Active Jobs at AVBOB South Africa

Description

• We are looking for a customer orientated individual to join our Stop Orders team. You will be responsible for ensuring that all payments received from the institutions are processed accurately, correctly in a timeous manner as per the schedules received and maintaining ABOB’s books and to make sure that the policies are kept intact.
• You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Ensure all policy applications are filed accurately, correctly and timeously.
• Reconciliation of monthly premiums received from the institutions.
• Processing of daily correspondence and discrepancy reports.
• Updating all details on policies and correspondence should be sent to the work desk.
• Checking and updating of schedules.
• Handling of telephonic queries.
• Providing statistics and assistance to the senior clerk.

Requirements

• You should be in possession of a Grade 12 certificate.
• At least 1 – 2 years relevant experience in the insurance industry.
• You should be computer literate (MS Office)
• Good customer service orientated. G
• Good communication and interpersonal skills.
• Accuracy and figure orientated (reconciliations).

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Description

• We are searching an individual with excellent administration skills to join our Philippi Life Office as a branch administration clerk (FTC). You will  be responsible for delivery of excellent customer service to our policy holders and to ensure that client requests are  is processed efficiently, effectively and accurately within the allotted time.
• You will be working for a company that is over 100 years old with strong values which are customer centric.  In return for your services, you will be paid a competitive remuneration package. 
• You will be working for an organization that values employee development and rewards excellent performance.
• General reception duties to welcome clients
• Receive and assist walk-in clients with enquiries in line with the client services policy and procedure and/or refer to the relevant department
• Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
• Communicate processes and or delays and system problems to waiting clients
• Handling of claims, policy services and premium administrative duties relating to client’s policies
• Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
• Prepare cash for daily banking at the finance department
• Referral of new business to the relevant consultant
• Handle all fraud allegations and complaints
• Monthly and weekly statistics report writing
• General office duties

Requirements

• Grade 12
• 2-3 years’ relevant office administration experience will be a definite advantage