Senior Residence Officer - Roodepoort at IIE MSA and IIE Varsity College

Duties and Responsibilities:

• Oversees and assists in Processing of Undergraduate and Postgraduate applications for accommodation.
• Manage the Residence Officer and Residence Assistants (RA’s)
• Ensure Residence has a staff member on site at all times for emergencies.
• Send out all student correspondence on time.
• Oversees and assists in Processing and administer student residence accounts.
• Liaise with resident allocation officer on detailed room allocations for billing purpose.
• Manage the student rent accounts to ensure all charges, deductions and amendments to contracts are updated accordingly.
• Reconcile student accounts with student database.
• Co-ordinate and facilitate debt control / collection.
• Liaise with students / parents / fee payers regarding fees.
• Prepare financial reports.
• Assist external / internal auditors with audit.
• Provide information and advice to students.
• Contribute to the maintenance of related student finance documentation.
• Liaise closely with other team members regarding student finance procedures.
• Ensure that all student finance information is kept up to date and available to students and staff.
• Facilitate approval of payment extensions and instalment arrangements in conjunction with IIE MSA Finance department
• Preparation of statistics and documentation for IIE MSA Management
• Liaise with students, parents and fee payers regarding all student accommodation matters and student status.
• Involved in taking control of the information stands for Campus open days.
• Recruit and manage residence advisors.
• Arrange residence events / activities. Minimum two events a month.
• Liaise with internal and external service providers.
• Manage the allocated budget within your area of responsibility.

Minimum Qualification Requirements:

• Bachelor’s degree in relevant field.

Minimum Experience Required:

• Relevant Residence Management and Student Experience.