Senior Sales Engineer at Tharisa

Purpose of role

• The Senior Sales Engineer is responsible for ensuring that 90% of existing business is retained Market share is increased by obtaining new business Monthly and annual sales budget is met Products and services are delivered to customers as per SLA company sales procedures are followed during sales calls

Job Requirements
Role Context

Responsibilities

Customer Service:

• All client requests are responded to within 24 hours
• Customer visits as per schedule
• Plant / process audits and site visits as and when requested
• Customer satisfaction is maintained
• Stock takes on customers’ sites as and when required

Administration:

• Customer information is captured after each visit
• Weekly call plans and site visit reports are submitted to Manager
• All expenditures are reconciled by due date
• Ensure quotations are completed as and when required
• Marketing material collected before visits
• Quotation and probability feedback after each visit

Marketing:

• Attendance and participation at exhibitions as discussed with Manager
• Market research is conducted in designated areas
• Presentations are delivered to customer as required
• Opportunities are supported with point-of-sale material
• Quarterly presentation to management of market research and marketing activities in own area

Requirements

Qualifications

• Grade 12
• Degree in Metallurgy, Chemistry, Metallurgical Engineering, Chemical Engineering or similar (Preferable)

Job Specification

• At least 5 to 10 years’ experience in mineral processing plants (Chrome, Coal, Heavy Mineral, Iron Ore)
• Computer literate
• Valid Driver’s license