GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries a...
Monitor and coordinate forwarding and clearing shipments for customers, in line with (CS)SOP, Geodis and industry policies and procedures, in order to ensure customer satisfaction.
Anticipate forwarding shipments and proactively track shipments
Communicate with carrier to confirm shipment arrival and release
Coordinate customs clearance and delivery to customer
Execute client contact and align customer needs and services provided.
Client visits if required
Arrange gathering and hand-over of freight documents
Analyze carrier contracts and customer contracts and identify options for negotiation
Provide customers with rate requests and estimates
Gather information and documentation from customers and set-up files in the operational system
Break down documents from shipper and calculate charges, process in operational system.
Close files, pass invoices and credit memos.
Ensure proper hand over of documents
Status Reports
Full Indent Monitoring
Estimates when and where required
Applicant's profile
Vocational work and thinking level, and know the importance of being a Team Player.
Knowledge of customs
Good communication skills,
Good Microsoft Office skills
Financial awareness
Fluent in English
Needs confirmed 5-10 years of experience in a senior position in the freight forwarding industry
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