Senior Software Development Engineer (Singleview) at CSG International

Primary Responsibilities:

• Lead a team of developer/tester or act as a technical lead for a project including assisting architects in preparing the FDD, requirement and design documents.
• Team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.
• Coach and mentor other project members to increase their understanding of the customer and technology.
• Take ownership of the design and implementation of a product or subsystem in a solution.
• Available to work outside the normal working hours including supporting weekends to meet the internal and external demands.
• Be part of the ROTA team to support various customer on 24x7 for major and critical issues including providing technical guidelines to the junior team members.
• Lead in code reviews, design reviews, or other forms of team quality procedures.
• Plan and coordinates with team and updates and provide fix to the project team.
• Support to system integration testing, user acceptance testing and provides timely resolutions to problems encountered.
• Resolves assigned trouble tickets and communicates with customer on issues. Regularly consults the senior members of the team and architects.
• Assists in Release Management, Configuration Management, Build Management, Stream Management and Ticket Management as required.
• Coaches and mentors other project members to increase their understanding of the customer and technology.
• Mentors less experienced staff and consults with peers.
• Operates as a full working member of the team, participating in reaching consensus and providing guidance to junior level members.
• Available for international and domestic travel when needed onsite.

Key Outputs & Accountabilities:

• Adheres to CSG software development standards and procedures.
• Coordinates and communicates regularly with project team leaders and members
• Travel, after/off hours and extended on-site work will be required. Duration and extent of travel may vary as per project. May also be required to be on call during non-standard working hours.
• Regular and reliable attendance is required.
• Accountable for professional working behaviour to include building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.

Knowledge, Skills, Abilities and Experience:

• Must have 2+ years experience in Singleview product
• Excellent communications skills – both verbal and written. Able to communicate and influence at all levels effectively.
• Ability to optimize algorithms, develop and review code, debug and performance tune code, and document.
• At-least 6 years of programming or software development experience in C, C++, GDC, Perl, Python, Postgres, oracle etc
• Telecommunications industry experience and/or related product knowledge, e.g. billing, mediation, provisioning, settlement.
• Proficient Microsoft Office including strong Word and Excel skills.
• Proven ability to be a self-starter, pro-active with highly developed analytical problem-solving skills to find creative and effective solutions to challenging problems.
• Read/Write/Speak English and Spanish language in a business environment is mandatory
• Working knowledge on the Unix and various application configuration and production support.
• Coordinates own tasks and those of junior team members to meet project schedules.

Education

• Relevant degree in Computer Science, Engineering or equivalent education/experience