Senior Specialist: Change Management at BCX

Core Description

The Senior Specialist is a key team player within the Change Management function and will be the thought-leader in contributing to Change Management capability at BCX. The Senior Specialist is responsible for interpreting the framework for governing, structuring and implementing Change Management, to increase organisational change maturity.  This includes the embedding of processes and tools and providing change coaching to company line leaders and wherever else deemed necessary.  The Senior Specialist is tasked with contributing towards developing a change management mind-set within BCX and developing internal change capability – strategically, tactically and operationally.

Key Deliverables / Primary Functions

• Articulate and drive an enterprise-level Change Management strategy for change initiatives within scope
• Track and manage the Change Management programme, providing insight at a tactical and strategic level
• Identify, plan and execute the funding model: measures, costs, benefits, volume, reporting, resources, efforts, etc.
• Provide coaching to Sponsors and Line Leaders
• Own and maintain the Change Management methodology and tools
• Manage resources in order to provide consultative and where required, direct support, to project teams
• Contribute to the Change Management Community of Practice
• Manage and monitor communication in cooperation with marketing to communicate change
• Manage and monitor the training required to effect identified change
• Influence the change agent network to drive change and a tactical and operational level in the organisation

Core Functional Skills & Knowledge

• Strategic Planning
• Organisation Development
• Building/growing an Enterprise Change Management capability
• Broad application of change theories
• Multiple Change Management methodologies and application of process tools
• Portfolio, programme and project management
• Workshop design and facilitation
• Training design and delivery
• Flexibility and creativity

Core Behavioural Competencies

• Decision Making
• Communication and Impact (Observed throughout the interview process)
•  Meeting the customer expectations
•  Developing and implementing strategy
•  People -Team Leadership

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Human Resources

Additional Qualification preferred or advantage

• NQF 8: Honours Degree/ Post Graduate Diploma in Human Resources or Psychology/Industrial Psychology

Experience

• If relevant degree, a minimum of 7 years’ experience.
• If Grade 12 only, a minimum of 9 years’ experience. 
• A high degree of practical experience in running change initiatives (minimum 10 years) at a Portfolio or Programme level in complex large organisations with engagement at all levels of the organisation.

Certifications

• Possession of Prosci's Change Management
• Project management certification will be an advantage

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Interacts with top management / EXCO/ Subsidiary Board as well as various stakeholders within BCX, on various levels of management