Senior Specialist Corporate Communications at MultiChoice

Purpose of the Position:

• To help drive and execute a Corporate Communication strategy to position MultiChoice as an innovative, customer centric business and responsible corporate.

Key Performance Objectives
Tasks
Strategy Implementation

• To implement a corporate publicity plan to create awareness of the MultiChoice contribution, business performance and CSI programmes.
• To implement a corporate communication strategy to position MultiChoice as an innovative business
• To implement a corporate communication strategy to position MultiChoice as a customer centric business
• Work closely with relevant specialist areas in Corporate Affairs to implement corporate communication plans for the Content area.
• Regularly develop core messaging and FAQs for the business to ensure that customer facing areas can manage communication with customers effectively.
• Develop and nurture strategic media relationships across South Africa.
• Support the Senior Manager for Corporate Communications to implement special projects and initiatives as and when required.
• Support the Senior Manager for Corporate Communications to manage corporate issues as and when required.

Operational Excellence

• Monitor and ensure that consumer issues are effectively managed and minimized in all types of media as well as manage media queries on time.
• Write press releases, positioning papers, editorial pieces, speeches and related communication material.
• Command of digital media and social media execution.
• Reporting and tracking on comms plans on applicable collaboration tools and tracking tools.  

Relationship Building

• Manage relationships with the media and ensure that MultiChoice has a favorable share of voice relating to its contribution to South Africa, business performance, innovation and CSI programmes.
• Work and collaborate with cross functional teams and agency resources
• Effective Business Partnering with Business Units to ensure aligned execution on comms plans.

Qualifications Essential

• A Degree in Journalism, Communications or Media.
• Post grad advantageous.

Experience

• A minimum of 3 - 5 years’ experience in the media industry, specialising in communication.
• A minimum of 5 years in a similar role with a minimum of 3 years in a managerial role.
• Effective delivery of and measurable corporate communications.
• Ability to identify and take advantage of new opportunities, best practices and potential partnerships, while taking into consideration business objectives and key stakeholders’ expectations.
• Exceptional public speaking capability.
• Excellent interpersonal and communications skills.

Technical Competencies

• Publicity Management
• Corporate Communication
• Media Engagement 
• Project Management
• Stakeholder Management

Behavioral Competencies

• Relationship Building
• Conflict Resolution
• Decision Making
• Critical Appraisal
• Holistic Thinking
• Persuading & Influence
• Coaching