Senior Specialist IM DC & Cloud Engineer at Robert Walters

This role profile acts as a guide to the role only and additional work outcomes may be required to be performed by the incumbent

• Providing technical support for AD/Entra ID services and resolve service-related issues through research and troubleshooting and working with Microsoft.
• Implementation of industry leading practices around AD/Entra

People & Teams:

• Implement a purpose-driven, high-performing culture that is aligned with the company values, is inclusive and promotes diversity, supports engagement and fosters continuous improvement to work processes.

Compliance:

• Ensure compliance to internal and external regulatory, legislative and permitting requirements.

Role relationships

• Direct reports
• Contracted resources

Key internal relationships

• Head of IM
• IM leadership members and direct reports
• IM PMO
• Onsite Support teams
• Other Product Specialists
• Other Business Stakeholders

Key external relationships

• Key service providers and Contractors/Consultants
• Regional vendors

Capability required to do the role

• Mental processing ability
• LoW II: Diagnosis: Monitors and improves operational processes.
• This work requires the ability to draw on data in order to make a diagnosis.
• Then decide between alternative methods to address individual case(s).
• Recommends improvements to processes/systems.

Knowledge

Qualifications

• Prescribed
• An undergraduate qualification (Bachelors degree/Diploma or equivalent) in relevant IM Discipline

Desirable

• It would be advantageous to have a postgraduate qualification in the related IM discipline OR a proven track record of extensive practical experience in a role and context of similar complexity.

Certifications

• Prescribed
• Valid EB/Code 08 driver’s licence

Desirable

• Registration with professional bodies

Technical knowledge

Experience:

• 5 – 7 years working experience in a similar role

Technical knowledge (experience) required for role:

• Cloud migration project experience
• Securing cloud platforms and cloud workloads in collaboration with security teams.
• Experience with Azure and AWS cloud service providers is essential

Technical skills

• Advanced: Cloud provider frameworks (e.g., Well-Architected)
• Advanced: Operating systems (e.g., Windows and Linux including scripting experience)
• Advanced: Identity and access management (e.g., Active Directory/Azure AD, Group Policy, SSO, cloud RBAC and hierarchy and federation)
• Proficient: Analyzing cloud spending and optimizing resources
• Proficient: Experience where immutable infrastructure – i.e. Infrastructure-as-code – have been used
• Proficient: Event-based architectures and associated infrastructure patterns
• Expert: Implementing highly available systems, using multi-AZ and multi-region approaches
• Proficient: Container management
• Proficient: Virtualization platforms
• Proficient: Database technologies and caching (e.g., Postgres, MSSQL, NoSQL, Redis, CDN)

Social process skills

• Self-awareness, and of behaviours that successfully drive or hinder team performance and collaboration