Senior Specialist Insight and reporting at NTT Ltd.

Key Roles and Responsibilities:

• Ensure adherence to departmental and company policies and rules
• Ensure compliance to all South African IT legislation and governance
• Ensure continuous improvement of standard operating procedures
• Contribute to the development and management of Service Level Agreements
• Ensure adherence to MultiChoice Data Governance policies and procedures as well as POPIA and GDPR principals
• Gather and analyse data from multiple sources to identify trends, patterns, and insights that inform business decisions
• Develop and deliver reports that provide stakeholders with actionable insights and recommendations
• Create and maintain dashboards that visualize key performance indicators (KPIs) and other relevant metrics
• Work with cross-functional teams to identify data requirements and ensure data accuracy and integrity
• Collaborate with other teams to integrate data from various sources and systems
• Identify opportunities for process improvement and automation to enhance the efficiency and effectiveness of reporting and analytics
• Stay up-to-date with industry trends and best practices in reporting, analytics, and insights
• Lead analytical and reporting delivery within teams
• Share knowledge and practical experience with the analytics and insights community
• Challenge and contribute to the development of architectural principles and patterns
• Mentor and coach junior analysts to develop their skills and expertise

Academic Qualifications and Certifications:

• Bachelor’s degree in computer science, Information Technology or Equivalent Qualification
• Competency Certifications in Databricks, Azure, Data Analysis, and other technologies highly advantageous
• 8-10 years of experience gathering requirements and analyzing data
• Experience working with data visualization tools such as Tableau, Power BI, or QlikView
• Proficiency in SQL, Python and other programming languages commonly used in data analysis
• Advanced Excel and PowerPoint skills