Senior Specialist: Internal Communications at MultiChoice

Purpose of the Position: 

• To plan, manage and drive effective and positive internal communications across the business to ensure employees understand the business strategy which will enable them to operate optimally and improve engagement levels across the business through communication across the group.

Key Performance Objectives
Tasks
Strategy execution

• Contribute towards the development of the MultiChoice internal communications strategy that is aligned to and supported by the business strategy and goals
• Draft, develop and execute communication plans as per the input received from key stakeholders
• Support key strategic business projects and initiatives through compelling and engaging internal communications interventions and campaigns
• Provide effective communication support for all change management initiatives
• Benchmark and measure the effectiveness of employee communication
• Providing counsel to stakeholders on all internal communication plans and the alignment to group objectives
• Align employee communication to external messaging
• Identify and use existing and new communication channels to build the company brand business understanding amongst employees
• Develop internal communication tactics through project management of plans and by working with key business stakeholders to gain feedback and execution assistance
• Provide ongoing communication to employees regarding significant company announcements
• Manage employee databases
• Manage Workplace, intranet and staff emailers
• Write, edit and proofread internal newsletters, reports, announcements and CEO messages that are communicated to the business
• Work with key stakeholders to receive their input into communication being sent out to the business
• Provide communication support to internal stakeholders
• Creatively conceptualize and manage internal organisational events

Qualifications

• B Degree in Communication, Communication Science or related field
• Post graduate degree in Strategic Communication or related will be an advantage

Experience

• 4-6years’ experience in a communication or public relations environment in a similar role
• Solid experience and understanding of media ethics.
• Previous experience in broadcasting, ICT, print-media would be advantageous.

Technical Competencies:

• Excellent writing and editing skills.
• Excellent verbal and written communication skills.
• Strong social media and online communication skills
• Ability to navigate and communicate in a multi-cultural and cross-border environment.
• Ability to translate briefs into comprehensive and engaging campaigns.
• Ability to execute at scale.
• Excellent end-to-end campaign management skills.
• Executive and C-suite engagement experience and ability
• Ability to advise and guide stakeholders towards best practices and results driven actions
• Organisational communication and principles
• Project and campaign management principles
• Multimedia/cross-channel communication principles and knowledge
• Electronic media knowledge
• Creative thinking
• Strong Public Relations knowledge.

Behavioral Competencies

• Stakeholder management
• Holistic thinking
• Critical reasoning
• Attention to detail
• Accountability
• Self-starter
• Results oriented
• Teamwork
• Perseverance
• Prioritisation