Senior Specialist Online Clothing at Pick n Pay Stores Limited

Exciting opportunity exist at our Clothing Division Western Cape, as a Senior Specialist Online, you will be focussing on improving the experience of engaging with our content platform(s) for our (potential) partners and hold the relationships between Clothing (Buying, Planning, Marketing, Finance), E-commerce PnP (the sites will be integrated), Pick n Pay IS and all 3 parties.

Minimum Requirements

• Relevant Tertiary Qualification 3 years’ experience in e-commerce and site management.
• 2-3 years experience in UX and online customer journey and understanding of UX best practices, personalisation, A/B testing and experimentation.
• Knowledge and understanding technological trading channels, including social media and digital platforms.

Duties & Responsibilities

• Responsible for Central connection to all business partners (Clothing, PnP E-commerce, E-complete, Parcel Ninja and most importantly, THE CUSTOMER).
• Be partner-centric in all the decisions that you make and the interactions that you have with other teams.
• Be accountable to ensure digital eCommerce and retail partner best practice guidelines and standards are met, and approvals obtained, for marketing content and assets.
• Create Online business optimization plans to increase product ranking and manage through resolution.
• Manage online KPI’s and Financials through Increasing traffic on the website and increase conversion of browsing to sales.
• Challenge the status quo by designing and coordinating experiments, and stay knowledgeable about your areas of expertise and our platform(s).
• From content structure and site navigation to making sure that we deliver the right content to the right partner at the right time, leveraging UX and personalisation best practices as well as data from our content platform(s).
• Update website for new mobile or computer systems to appeal to current and future customers. Keep abreast of online media trends and software.
• Develop analytical reports of online sales.
• Focus on operational efficiencies through managing Search Engine Optimization (SEO), PPC, CMS, Social Media, Email marketing and Digital design.

Competencies

• Exceptional written and verbal communication skills.
• Excellent organizational skills, ability to prioritize tasks, and manage time efficiently.
• Strong attention to detail with the ability to focus on task completion.
• Analytical Skills
• Project management skills.
• Ability to manage multiple stakeholders attributes.

Additional Information

• Competency based interview to assess above requirements
• Short-listed applicants may be subjected to relevant assessments.