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Core Description
The role is responsible for developing and implementing business processes and systems processes across product lines and teams to deliver increased revenues, retain customers, and improve customer experience to achieve the specific goals identified for the business unit. Responsible for evaluating process and technology efficiency, effectiveness and quality and identifying any areas that need to be improved or changed, with the ultimate goal being to make a process efficient and less costly within the BU.
Key Deliverables / Primary Functions
Functional Skills
Behavioural Competencies
Qualifications
Experience
Special Requirements/ Employment Condition
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