Senior Systems Administrator at BCX

Core Description

Provide technical and network services to internal departments and BCX Retail clients. The individual will be required to perform backend system support, server & network support across a range of technologies & disciplines, as well as to perform direct end user Desktop support in Windows environments.  It is required that the person can understand and participate in the inception, planning and execution of new projects and services that are required in current and future enhancements and changes on network, software requirements and connectivity

Key Deliverables / Primary Functions

Network Support

• Provide network support on a variety of operating systems
• Install and configure computer network equipment
• Maintain network connectivity of all computer workstations
• Maintain servers and associated hardware, applications, services, and settings

ICT Setup & Support

• Delivers quality, reliable, effective, affordable, and efficient solutions
• Meeting the requirements of the ICT SLA
• Detailed and professional documentation
• Support remote users with software and VPN
• Secure network systems by establishing and enforcing policies and monitoring access
• Good relationships and clear communication with the other Internal Departments
• Clear mutual understanding of the service levels required by the Internal Departments

Functional Skills

• SQL support and setup
• Troubleshooting Techniques.
• Network Operations
• • Voice Management
• Security Management
• Understanding of change control system
• Knowledge of the operating system/s
• Computer Hardware Knowledge
• Knowledge of MSSQL
• Team Player
• Problem solving
• Technical competence in Windows system support and troubleshooting
• Network Management

Behavioural Competencies

Job Match

•  Developing and implementing account plan or strategy
• Meeting customer expectations
• People / Team Leadership
• Decision Making
• Communication and Impact

Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma

Experience

• 2 Years IT Support experience

Certifications / Professional Registration

• A+
• N+