Senior Systems Engineer at Dell

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Principal Responsibilities

• At this level, supports highly complex and high value accounts exercising wide latitude to determine objectives and approaches
• Synthesizes market, industry and competitor data to anticipate how external factors will influence the position of the solution and makes decisions that impact the long term success of the business
• Creates formal networks internally and externally with industry experts and key decision-makers Leverages third-party and/or the Channel to create and position the solution
• Assumes a leadership role in analyzing requirements and performing advanced systems integration and providing technical expertise to design and implement the solution across the breadth of Dell and third-party products and services
• Senior-level sales engineer with expert understanding of complex products and services portfolio
• Qualifies the most complex sales opportunities in the terms of customer technical requirements, competition, decision-making process and funding
• Presents the design and value of the proposed solution and business case to customers, prospects and management at the executive level

Key Responsibilities

• Role-based out of Johannesburg, South Africa
• Provides Pre-sales technical support to field sales teams during the sales process.
• Accountable for the technical validity and interoperability of solution and the direct relationship with the customers’ strategic business plans.
• Assists the sales staff in assessing the potential application of company products and services to meet customer needs.
• Prepares detailed product specifications for the purpose of selling high-end product and solutions.
• Conducts customer needs analysis.
• Provides project scoping.

Essential Requirements

• Recognized internally and externally as a thought leader in the industry, our business model and competitors.
• Anticipates customer needs beyond the existing scope of enterprise/client products and services.
• Typically requires 12+ years of related experience with a Bachelor’s degree; or 8+ years with an Honor’s degree.
• Experience selling to Large Enterprise type customer, with complex infrastructure requirements.
• Experience selling Primary Storage, Backup, Archive, Hyper-Converged / Converged Infrastructure, Servers and Network solutions.

Desirable Requirements

• Experience with cloud technologies like VMWare , Microsoft.
• Experience with High-Value workloads like SAP, Oracle, Microsoft, etc