Senior UI Designer at MultiChoice

Key Performance Objectives

Consulting                             

• Strong understanding of UX/UI methodologies, user-centered design, and best practices.
• Proficient in design tools such as Figma, Sketch, and the Adobe Suite.
• Maintain and manage comprehensive design libraries and design system, with adherence to product branding requirements, containing global assets.
• Measure the effectiveness of solutions to better understand user behaviour and improve solutions across platforms.
• Conduct market research (local & international) including users and competitors, conduct analysis, collaborate with key stakeholders and run workshops to understand UI design challenges.
• Base UI solutions on data/evidence, catering for business and user need.
• Justify design decisions and clearly communicate with client stakeholders.
• Document handover specifications for project/product features.
• Prototype solutions for user testing.
• Collaborate with UX designers in planning a wide array of usability tests, from start to finish.
• Keep abreast of the latest UI design trends and incorporate these into design thinking solutions.
• Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately.
• Stay current with UX/UI design trends and incorporate them into design thinking and solutions.
• Manage multiple projects simultaneously, using strong communication skills to set priorities and manage expectations.
• Consult across teams and projects to maintain a consistent standard of user experience across platforms.
• Support and enforce a robust design process.
• Mentor and guide junior and intermediate designers, fostering growth, collaboration, and a high standard of UI design.

Stakeholder Management         

• Excellent communication skills and team-oriented work behaviour in a distributed team environment.
• Actively work on improving user interface and engagement across all our platforms and products with stakeholders.
• Collaborate with teams and stakeholders to communicate UI Design direction and refine user interfaces.
• Present qualitative and quantitative insights to key stakeholders to deepen understanding of design solutions, user behaviour and inform product decisions.
• Actively work on improving user experience and engagement across all our sites and products.
• Collaborate with teams and stakeholders to communicate UI design direction and refine user interfaces.
• Communicate Design Rationale clearly, using research, data, and storytelling to make insights compelling and clear.
• Facilitate Collaborative Workshops, lead co-creation sessions and involve stakeholders early to build alignment and reduce friction
• Participate in team activities and team planning with the aim of improving team skills, awareness, and quality of work.
• Manage Expectations, setting clear timelines and keep stakeholders updated on progress, challenges, and outcomes.
• Evangelise good user experience, demonstrating measurable value to other team-members and stakeholders, and encouraging a culture of Design.
• Foster a healthy tension between stakeholders, encouraging discussions that consider business needs, user needs, and what is possible.
• Handle Conflict Constructively, by focusing on user impact and facilitating constructive dialogue.

Qualifications

• A Bachelor’s degree in Graphic Design/Multimedia/Communication Design, with 5-8 years UI design experience.
• HFI CUA highly beneficial.
• Proven track record of delivering user-centric design solutions for complex projects.

Experience

• Over 5 years of experience in UI design, with a strong portfolio demonstrating work across multiple platforms.
• Solid background in designing experiences for mobile, web, TV, VOD, and other digital interfaces, with a proven track record.
• Extensive experience in design systems, prototyping, and visual design.
• Proficient in design and prototyping tools such as Figma, Sketch, Adobe XD, and similar.
• Strong understanding of Design principles, responsive design, user-centered methodologies, and accessibility standards.
• Comfortable working within Agile environments, collaborating closely with product and development teams.
• Adept at understanding business requirements and crafting design solutions that align with technical constraints.
• Experienced in designing medium to large-scale software systems within environmental and business constraints.
• Strong communication and collaboration skills, with the ability to clearly present and articulate design concepts, and product specifications to peers, executives, and customers.
• Actively work to optimize design solutions, improve usability, and enhance overall user experiences.
• Stay up to date with industry trends and best practices, consistently advocating for user-centered design.
• Knowledge of accessibility standards and designing for inclusive user experiences is desirable.