Senior Underwriter Commercial at Guardrisk

Role Purpose

The Underwriter will be responsible for writing new business, providing renewal terms, technical and claims advice, and liaising with brokers within the agreed mandate limits as determined by the Product Manager / Underwriting Executive.

Requirements

• Bachelor’s degree and/or equivalent NQF Level 7 qualification in commercial insurance
• FAIS compliant
• RE5 Short Term (Commercial and Personal Lines)
• 7 – 10 years’ experience in commercial underwriting
• 7 – 10 years’ experience leading a team of specialist underwriters and / or portfolio managers
• Technical knowledge on the underwriting of Non-Motor and Motor Commercial risks
• Technical knowledge on the underwriting of Non-Motor and Motor Commercial risks
• Duties & Responsibilities
• Review and update of Company Underwriting manual /guide
• Continuous development of a risk-commensurate rating guide
• Technical underwriting of new and renewal business on commercial risks
• Ensuring that risks are written within the company’s risk appetite and complies within the reinsurance/underwriting treaties and internal mandates
• Facultative placements
• Basic system operating knowledge essential
• Manage renewal process, (analysis of claims history, risk profile and renewal terms) and credit control
• Adequate underwriting action to correct underperforming clients such as increasing premiums, excess payments, deductibles and or terminate relationship
• Manage Risk Survey process (survey requests, analysis, requirements, and implementation
• Maintain an acceptable portfolio loss ratio
• Build & Maintain policy wordings and ensure that the product remains competitive with market offering and amended regularly in line with re-insurance treaty specifications
• Develop and maintain exemplary broker service relationships
• Provide input into building and designing various aspects of the products on a designated system
• Providing brokers with advice, oversee broker queries, complaints, and problems
• Conducting product training to brokers
• Do broker visits with a view on growing the Commercial Product footprint, including the overall footprint of the associted business products 
• Adhere to all aspects set out as per Commercial Standard Operating Procedures
• Conduct technical underwriting audits
• Assist with Audit process on existing policies, new business and renewals within delegated authorities, binders
• Assist with due diligence process on potential book take-overs
• Resolve escalated technical queries and referrals within prescribed SLA’s
• Assist underwriting team with referral risks/mentoring and product training
• Staff leadership, management within various divisions
• Conducting product training to brokers
• Maintain, monitor and continually improve service levels
• Build and maintain internal and external relationships with all key stakeholders
• Design & deliver product solutions to meet the client’s needs
• Refer problems to relevant department, where necessary
• Assist and with problems and/or complaints where necessary
• Feedback evolving client needs and industry trends to business
• Suggest new products and or product enhancements to address changing client needs
• Ensure competitive pricing structure while maintaining loss ratio’s
• Take adequate underwriting action to correct underperforming clients such as increasing premiums, excess payments,
• To perform any other duties that may be assigned

Competencies

• Business acumen 
• Collaborative 
• Client commitment 
• Networking