Service Advisor_ Cargo Klerksdorp at Motus Holdings Limited

Specific Role Responsibilities

• Receive customer telephone calls to book an appointment.
• Gather and ensure the accuracy of customer and vehicle details.
• Document customer concerns / vehicle symptoms accurately in the workshop order form.
• Define the scope and type of work to be performed accurately. Co-ordinate and clarify the method and place of reception and hand-over of the vehicle with the customer.not limited to the above responsibilities

Qualifications and Experience

• Service Advisor skills, knowledge and experience.
• Excellent people skills and the ability to work under pressure
• A minimum of 2 years’ experience in a Service Advisor position would be beneficial.
• A minimum of Grade 12.
• A great team player.
• Mercedes-Benz certification and experience would be an advantage