Service Advisor at Westvaal Group

About the job
Westvaal, a dynamic motor dealership group in North West, Free state, Mpumalanga & Limpopo as well as Gauteng, requires a suitable candidate for the position of Service advisor situated in Volkswagen Mahikeng.

Duties / Responsibilities:

• Assess the Service needs. Promote the sale of labour/ parts and or accesories.
• Document services required, estimations for labour and parts and specify payment responsibilities.
• Maintain contact with the Customer.
• Produce an outcome where there is no comebacks,
• Co-ordinte Service Schedules. Develop and maintain price shedule,
• Maintain appiontment scheduling system and cordinate alternate transportation for customers.
• Ensure Customer Satisfaction by correctly addressing the needs and accurate remedy of the fault.
• Complete required administration in the service proses and maintain Customer files.

Requirements:

• Matric
• Experience in a customer retail experience or a customer environment of minimum 3 years.
• Computer & Business system knowledge and product knowledge would be an advantage.
• Must be target driven.
• Work independently & be self disciplined.
• A Code 8 Drivers licence
• Good communication and people skills.
• Selling Marketing and Team work skills.

Salary: Market Related Salary.

Benefits: Performance incentive, medical Aid & Provident Fund.

E-mail a short CV to: [email protected] and or [email protected]

Please use the reference code HR945MAHVW with application