Service Advisors - Kokstad at Tesla

What You’ll Do

• Communicate: You will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms.
• Coordinate: You will act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit.
• Collaborate: By partnering and collaborating across teams and departments you aim to ensure consistency in our customer experience.
• Innovate: Creating the most innovative service experience on the market is a task without end date. You will be part of discovering improvement opportunities and contribute with creative ideas on how we can develop.

What You’ll Bring

• Customer-centric above all: Every day, at any time, you act with customer in mind. You have a clear background within customer service, and will contribute to the team’s ability to deliver an even better experience.
• A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture.
• Interested & dedicated: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more.
• Excellent communicator: In English and Norwegian, you communicate clearly, concisely and respectfully.
• Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems.
• A team player: You'll be part of a diverse team that thrives on collaboration.
• Safe to drive: We require you to hold a full Norwegian driver’s license.