Service Consultant: Digital Support at Discovery Limited October, 2026

- Service Consultant: Digital Support at Discovery Limited
- View Jobs in Insurance / View Jobs at Discovery Limited
Posted: Oct 19, 2026

Deadline: Not specified
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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...

Service Consultant: Digital Support
- Job Type Full Time
- Qualification Matric
- Experience 1 year
- Location Gauteng
- City Johannesburg
- Job Field Consultancy , Customer Care, Success and Service
Job Summary
- Providing expert assistance and solutions for Discovery Group users, including but not limited to Members, Financial Advisors, HealthCare Professionals and Employers experiencing technical issues or needing guidance with digital products and/ or services.
Key Responsibilities
- Assist customers with troubleshooting technical issues via all digital platforms.
- Provide information and recommendations regarding digital tools/ features, applications, and services.
- Help customers set up, manage, and secure their accounts across various platforms.
- Offer guidance on the use of digital tools/ features and platforms to enhance user experience.
- Log, track, and resolve queries/ incidents related to technology malfunctions and customer concerns.
Skills
- Communication
- Empathy
- Problem solving
- Technical Skills
- Resilience
- Time management
Qualifications
- Matric
- Certifications
Work Experience
- Minimum 1-year Call Centre / Customer Service experience.
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Method of Application

Interested and qualified? Go to Discovery Limited on careers.discovery.co.za to apply

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Service Consultant: Digital Support at Discovery Limited

Service Consultant: Digital Support

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Service Consultant: Digital Support at Discovery Limited

Service Consultant: Digital Support

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