Service Contract Foreman - Zululand at Sandvik

The role:

To plan, organize, lead control, and modify or service Sandvik Mining equipment and/or components, through:

• Repair machines or components
• Build and sustain customer relations
• Effective supervision and training of subordinates
• Implement and sustain Safety, Health, and environmental Effectiveness
• This service is rendered to all Sandvik internal and external clients

Key responsibilities:

• Identify faults and assess machines and components and report accordingly to the Contract Manager.
• Supervise the team to ensure that repairs of machines and components are as per OEM Specification
• Update project plan & provide feedback to the Contract manager daily
• Recommend machine upgrades and communicate these updates to the customer and Contract Manager
• Comply with SMR SHEQ management system and the Objectives and Targets set
• Conduct Regular audits, visits & reviews (e.g., tool inspections, workplace inspections, EHS audits as per SMRT standard specifications, Planned Task Observations, etc.)
• Address and report all customer complaints & suggestions referring to machines/components to the Contract Manager
• Conduct Needs analysis (e.g., Training needs, tool requirements, labor requirements, etc.) to ensure effective operations
• Supervise the team to ensure that repairs of machines and components are as per OEM specifications.
• Standby duties on weekdays and weekends

Requirements for the role:

• Continuous miner, Shuttle car, Roof bolter, feeder breaker, and Section switch gear and Transformer experience.
• Supervisory experience (3 years)
• English proficiency
• Experience in inventory control
• Trackless mining experience (advantageous)
• Grade 12 with Maths and Science /N3 Technical Qualification / Equivalent Qualification
• Millwright/ Electrical Trade Certificate
• Computer literacy
• Knowledge of Sandvik Databases (Advantageous)
•  Valid Driver’s license
• Gas testing and Flameproofing