Service Engineer Managed IT at Vox Telecom February, 2020

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- Service Engineer Managed IT at Vox Telecom
Posted: Feb 24, 2020

Expires: Mar 17, 2020

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Vox is a leading telecoms operator, providing voice, data and collaboration services to the southern African market. The Group competes in both the business and consumer sectors and has offices in Johannesburg, Pretoria, Durban, Cape Town and Port Elizabeth as well as in Windhoek, Namibia. Vox, established in 1998, has established itself as one of the maj...
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Service Engineer Managed IT
- Job Type Full Time
- Qualification Matric
- Experience 2 years
- Location Gauteng
- City Johannesburg
- Job Field ICT / Computer
Job description includes but not limited to:-
- Assisting with Remote Support to all MIT clients
- First Line troubleshooting
- Resolve customer queries in a timely manner
- Communicate in a clear and concise manner both in written form of emails, ticket comments, and verbally; as well as internally and on the phone with customers.
- Report root cause of issues
- Assist with Standby when requested
Minimum requirements
- Grade 12
- 2 Years in Service Engineer/ Helpdesk or related
- 2 years experience in a service desk environment or call centre
- A+
- N+
- MCSE / MCSA
Knowledge of: -
- O365
- Troubleshooting
- Networking
Ref: JHB000529/TD
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Interested and qualified? Go to Vox Telecom on www.placementpartner.co.za to apply

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