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  • Posted: Feb 24, 2020
    Deadline: Mar 17, 2020
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    Vox is a leading telecoms operator, providing voice, data and collaboration services to the southern African market. The Group competes in both the business and consumer sectors and has offices in Johannesburg, Pretoria, Durban, Cape Town and Port Elizabeth as well as in Windhoek, Namibia. Vox, established in 1998, has established itself as one of the maj...
    Read more about this company

     

    Service Engineer Managed IT

    Job description includes but not limited to:-

    • Assisting with Remote Support to all MIT clients
    • First Line troubleshooting
    • Resolve customer queries in a timely manner
    • Communicate in a clear and concise manner both in written form of emails, ticket comments, and verbally; as well as internally and on the phone with customers.
    • Report root cause of issues
    • Assist with Standby when requested

    Minimum requirements

    • Grade 12
    • 2 Years in Service Engineer/ Helpdesk or related
    • 2 years experience in a service desk environment or call centre
    • A+
    • N+
    • MCSE / MCSA

    Knowledge of: -

    • O365
    • Troubleshooting
    • Networking

    Ref: JHB000529/TD

    Method of Application

    Interested and qualified? Go to Vox Telecom on www.placementpartner.co.za to apply

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