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Were for the disruptors. The movers and shakers. The change makers. The ones who understand that bravery doesnt mean recklessness. And that safe and affordable can ignite growth.We help ambitious organisations adopt Microsoft cloud. Our clients know that the right technology can free them to grow. But they also know caution thats why they work with an ex...
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Purpose
We’re looking for an exceptional Service Provisioning Administrator to join our centre of excellence in Cape Town, where you will promote a superior customer experience and leave our clients secure in the knowledge that their business is in Safe Hands.
Cloud Direct deals with a wide array of products and services across several vendors. Our Service Provisioning Team ensures that these products and services are delivered to our customers in an efficient, timely and accurate manner, processing all incoming orders, requests and modifications; be that a new client asking for a small number of Office 365 licenses, or our largest partner on-boarding a complex IaaS platform with accompanying VoIP services and hardware.
This role would suit a highly organized and methodical individual who is equally comfortable speaking with customers and vendors, as well as other departments internally. The successful candidate will be technically proficient, and comfortable interfacing with web-based vendor portals.
Responsibilities
Provisioning and Service:
Customer Champion:
Team Working:
Skillset:
Measurement and Review:
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