Service Technician - S3 (X2) at Sandvik

The Role:
To service and/or maintain Mining Equipment through: Machine availability, customer relation and safety, health and environmental effectiveness. This service is rendered to Sandvik clients (internal and external) this position is for a Field Service Technician position permanent on site, representing all Sandvik fleet.

Key Responsibilities:

• Install, repair, inspect equipment at the customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

Your Profile:

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence, if possible Diesel Mechanic, Auto Electrical, Millwright
• Minimum 2 year experience working as Field Service Technician with proven competence as Earth moving Equipment Technician in the above mentioned field
• Basic Computer literacy
• Own set of tools
• English proficiency
• Valid drivers license
• Full physical & medical certificate to work in mining environment Experience in:
• Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Underground mining environment, maintaining of earth moving equipment

Required Competencies:

• Excellent communication skills
• Lead by example
• Passion to maintaining equipment
• Working according to Sandvik standard & procedures.