The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
About the role
- As a Sales Manager you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family!
- You build and embody a positive store culture of trust through honesty, integrity, and respect. You live Our Shoprite Leadership Way, which means you actively manage, coach and develop people to build a high performing team.
- Promoting a good image of the Shoprite brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements), driving customer satisfaction and profitability targets and proactively managing, monitoring and maintaining effective sales of fruit, veg, flowers and plant products, people management, capacity requirements, shop floor presentation aligned to merchandise plans and loss control.
What you'll do
- Manage customer experience and engagement
- Sales Department people leadership, development, management and administration
- Sales Department P&L management and reporting
- Sales Department merchandising, pricing and promotional activity
- Sales Department stock availability, quality, rotation and loss prevention (money and stock)
- Sales Department housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures
- Oversee staff scheduling and WFM edits to ensure operational standards are met whilst simultaneously ensuring effective cost management
- Expense management and control
- Maintain service levels and operational standards
- Report analysis and actioning thereof
- Management and overseeing of promotional activity
What you bring
- Grade 12 - essential
- Retail Management Diploma or equivalent - Desirable
- Two years supervisory experience in a retail environment
- Driver's Licence
- Computer Literate - MS Office Basic, Supermarket systems and technologies
- Knowledge and understanding of:
- Store operations management, promotional planning, merchandising, and stock handling principles
- Financial management and reporting - sales target, profitability and budget planning & control
- Food Safety & hygiene and the OHSA
Closing Date
go to method of application »
About the role
- As a Front Admin Manager, you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family! You build and embody a positive store culture of trust through honesty, integrity, and respect.
- You live Our Shoprite Leadership Way, which means you actively manage, coach and develop people to build a high performing team. Promoting a good image of the Checkers brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements) and proactively managing, monitoring and maintaining efficient front-end branch administration relating to people management, capacity requirements, front-end products and services, cash handling and non-saleable stock.
What you'll do
- Manage customer experience and engagement
- Front end team people leadership, development, management and administration
- Oversee admin, reporting and monitoring of stock-takes, expense management and control, cash refunds, under charging - front end security, cash controls, Fidelity and related tasks
- Management, maintenance and monitoring: front end systems, procedures and policies, financial budgets, loss control, store HR admin support and general compliance, risk mitigations, and related activities including RAM and grant payments
- Perform financial stocktake preparation, planning and execution
- Support month-end and other periodic close off periods: billings and statements, financial reporting, stock holding etc. and other adhoc requests
- Represent the store during internal and external audits and escalate other formal and informal legal processes
- Monitor performance and checks of leases loaded reconciliations; calculation and allocations of rates; and insurance and other recoveries
- Front end housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures
- WFM editing and scheduling of front-end and receiving to ensure operational standards are met whilst simultaneously ensuring effective cost management
- Ensure training and onboarding of new cashiers is completed correctly and efficiently
What you bring
- Grade 12 (Essential)
- Retail Management diploma or equivalent (Desirable)
- Two years supervisory experience in a retail environment with exposure to the Supermarket procedures
- Driver's Licence
- Computer Literate - MS Office Intermediate/Advacnced, Supermarket systems and technologies
Knowledge and understanding of:
- Store operations management, POS and payment, cash and banking handling, promotional planning, merchandising, stock handling
- Financial management and reporting - sales target, profitability and budget planning & control
- Government regulations and compliance - Food Safety & hygiene OHSA, POPI, RI CA, CPA, Labour relations legislation and procedures
Closing Date
go to method of application »
About the role
- As a Trainee Manager, your purpose is to learn all the ins and outs of managing a supermarket, its products and the employees who make the store a success.
- You'll learn how to provide leadership and direct the highest level of quality service by creating a pleasant and friendly atmosphere, while treating every customer and team member like family!
- Your goals should include learning about your secretingredient to building and embodying a positive store culture of trust through honesty, integrity, and respect.
- Living our Checkers
- leadership way means that you actively manage, coach and develop people to build a high performing team.
What you'll do
- Assist in the daily management of supermarket operations to ensure smooth and efficient store functioning.
- Support the development and coaching of team members to foster a motivated and high-performing workforce.
- Ensure compliance with company policies, hygiene, health, and safety standards at all times.
- Contribute to effective inventory control and loss prevention initiatives to sustain financial performance.
- Provide excellent customer service, creating a welcoming and friendly atmosphere for all shoppers.
- Participate in financial and administrative tasks, aiding in budgeting, reporting, and cost control.
- Promote a positive store culture based on trust, honesty, integrity, and respect.
- Support in implementing marketing and promotional activities to drive sales and customer engagement.
- Assist in resolving customer and employee concerns promptly and professionally.
- Learn and apply leadership principles to prepare for future managerial responsibilities.
What you bring
- Matric certificate or equivalent secondary education qualification is required.
- Previous experience in retail or customer service environments is advantageous.
- Strong communication skills, both verbal and written, with the ability to engage effectively with customers and team members.
- Basic understanding of retail operations, including inventory management and loss prevention, is preferred.
- Demonstrated leadership potential with willingness to learn and develop management skills.
- Ability to work under pressure and manage multiple tasks efficiently.
- Proactive problem-solving skills to address customer and employee concerns professionally.
- Good organisational skills and attention to detail to support administrative and financial tasks.
- Commitment to upholding company values of honesty, integrity, and respect to foster a positive workplace culture.
- Flexibility to work various shifts, including weekends and public holidays, as required in a retail environment.
Closing Date
go to method of application »
About the role
- The Operations Manager (Passenger Fleet) position is responsible for driving operational discipline and performance at scale for all passenger vehicles across all regions, ensuring optimal availability, regional coordination, supplier SLA compliance and adherence to turnaround time targets.
What you'll do
Fleet Operations Execution
- Manage and oversee the daily operational performance of the passenger fleet
- Ensure optimal fleet utilisation, availability, and service delivery
- Identify and resolve operational bottlenecks impacting efficiency and turnaround times
- Drive consistent execution of fleet processes across all regions
Regional Coordination & Management
- Coordinate and align operations across multiple regions through Fleet Coordinators
- Provide clear direction, support, and accountability to regional teams
- Ensure consistency in operational standards and service delivery across regions
Supplier Management & Performance
- Manage and monitor performance of all fleet-related service providers
- Ensure suppliers deliver in line with agreed SLAs, turnaround times, and cost expectations
- Address performance gaps and implement corrective actions where required
- Build strong working relationships to ensure operational continuity
Process & Asset Compliance
- Ensure adherence to all operational processes, policies, and procedures
- Drive compliance related to vehicle licensing, maintenance, and safety requirements
- Maintain strong controls over fleet assets to minimise risk and loss
- Ensure audit readiness and compliance with internal and regulatory standards
Operational Discipline & Continuous Improvement
- Drive a culture of accountability, operational discipline, and process adherence
- Implement and monitor KPIs (e.g., turnaround times, downtime, utilisation)
- Identify process improvement opportunities and implement solutions
- Ensure accurate and timely reporting on fleet performance
Stakeholder Management
- Engage with internal stakeholders (Operations, Finance, HR, etc.) to ensure alignment
- Influence and secure buy-in for operational improvements and initiatives
- Communicate effectively across multiple levels of the organisation
Team Leadership
- Lead and manage 3 Regional Fleet Coordinators
- Set clear performance expectations and monitor delivery
- Coach and develop team capability
- Ensure accountability and high performance standards
What you bring
Requirements for position:
- Tertiary education: Matric (Grade 12) plus a relevant qualification in Logistics,
- Transport Management, Supply Chain, or a related field is advantageous.
- Previous experience
- 3–5 years’ experience in a fleet operations, logistics, or transport environment.
- Proven experience managing operations across multiple regions and managing
- suppliers/SLAs is essential.
- Experience managing a large-scale fleet is preferred.
Knowledge and Skills
- Strong execution and action orientation
- Process-driven with high attention to detail
- Proven leadership, coaching, and team management capabilit
- Sound knowledge of fleet compliance, licensing, and supplier SLA management
- Ability to manage operational scale and complexity
- Strong organisational and multi-regional coordination skills
- Effective problem-solving and decision-making ability
- Excellent stakeholder management, communication, and influencing skill
Closing Date
go to method of application »
About the role
- Shoprite is seeking a skilled Trainer to design and deliver targeted training programs across classroom, workplace, and on-the-job settings, enhancing employee capabilities and operational efficiency within retail and support environments.
- This role demands expertise in instructional design, performance assessment, and stakeholder collaboration to implement effective learning interventions aligned with business standards. Ideal candidates will demonstrate proficiency in training facilitation, employee development, and learning evaluation, supporting consistent application of company policies.
- This position, suited for a mid-level training professional, offers the opportunity to influence workforce competency, drive continuous improvement, and contribute to Shoprite's commitment to excellence in retail operations and people development.
What you'll do
- Training Delivery – Prepares, facilitates, assesses and evaluates learning in a clear, practical and engaging manner.
- Communication and Interpersonal Effectiveness – Communicates clearly, listens actively and adapts style to suit different learner groups.
- Planning and Organising – Plans training activities, manages logistics and follows through on commitments.
- Operational Understanding – Applies practical business, process and workplace knowledge to support relevant learning outcomes.
- Coaching and Learner Support – Provides constructive feedback, reinforces learning and supports confidence-building in the workplace.
- Quality and Compliance Orientation – Promotes consistent adherence to standards, policies, safety requirements and governance expectations.
- Collaboration – Builds effective working relationships with learners, operations, People teams and Learning and Development stakeholders.
- Adaptability – Adjusts approach in response to learner needs, operational realities and changing business priorities.
- Accountability and Follow-Through – Takes ownership of training delivery, administration and stakeholder feedback.
What you bring
- Grade 12/Matric/Equivalent - essential
- Diploma in Training and Development, Human Resources, Occupationally Directed Education Training and Development Practices, or related field – essential
- 2–4 years’ experience in training, facilitation, coaching, operational learning or workplace skills development – essential.
- Experience delivering classroom, workplace or on-the-job training to adult learners – essential.
- Experience with training planning, learner administration, assessments, reporting and stakeholder feedback – essential.
- Exposure to Deli, bakery or food service operations, including food preparation, recipe adherence, hygiene, food safety, customer service, product quality, equipment use and operational standards in a store environment.
Closing Date
go to method of application »
About the role
- Join Shoprite as a Trainee Manager and develop your expertise in supermarket management by mastering sales coordination, merchandising, stock and cash handling, financial controls, and team leadership.
- This entry-level management position offers a structured Trainee Manager Programme designed to equip you with practical skills in customer service excellence, operational supervision, and retail systems administration.
- You will work closely with Branch Managers to ensure seamless daily operations and deliver outstanding shopping experiences that prioritise quality and customer satisfaction.
- Gain hands-on experience with industry-leading retail technologies and financial reporting tools, setting a strong foundation for a successful career in retail management within Africa's leading food retailer.
What you'll do
- Oversee and enhance the overall customer experience and engagement within the supermarket.
- Lead, develop, and manage supermarket personnel, ensuring effective administration and motivation of the team.
- Manage the supermarket's profit and loss accounts, analysing financial reports to meet sales and profitability targets through strategic execution.
- Coordinate merchandising efforts, pricing strategies, and promotional activities to optimise product visibility and sales performance.
- Maintain optimal stock availability, quality control, rotation practices, and implement loss prevention measures to safeguard assets.
- Ensure strict adherence to health & safety regulations, food safety standards, and all relevant company policies and procedures.
- Implement and monitor security protocols, sales recording, and inventory control to maintain operational integrity.
- Plan and manage staffing schedules effectively, including performance management and facilitating ongoing training and development programmes.
What you bring
- Minimum of Grade 12 or equivalent qualification.
- At least one year of experience in a retail environment, preferably within supermarket operations.
- Demonstrated ability to lead teams and take initiative in a dynamic setting.
- Adaptability to rotational experiential learning programmes and a willingness to embrace change.
- Proficient in using computers, including basic MS Office applications and supermarket systems.
- Sound knowledge of store operations management, promotional planning, merchandising, and stock handling procedures.
- Understanding of food safety standards, hygiene practices, and compliance with the Occupational Health and Safety Act (OHSA).
- Strong organisational skills with attention to detail and accuracy.
- Effective communication skills, both verbal and written.
- Ability to work collaboratively within a team and maintain a customer-focused approach.
Closing Date
go to method of application »
About the role
- Join Transpharm as a Receptionist / Switchboard Operator at our dynamic Distribution Centre, where you will deliver exceptional front-of-house reception, efficient switchboard management, and comprehensive administrative support.
- Utilising strong communication, multitasking, and organisational skills, you will manage incoming calls, coordinate visitor reception, support order processing, maintain accurate records, and assist with facility-related administrative tasks.
- This entry-level to mid-level role offers exposure to a fast-paced retail logistics environment, providing opportunities to develop operational coordination expertise within a leading African grocery retailer.
- Embrace a key position that ensures seamless internal and external communication, contributing directly to the efficiency of our supply chain operations.
What you'll do
- Answer and manage all incoming calls promptly and professionally, ensuring accurate message relay and appropriate call transfers.
- Welcome and assist visitors courteously, managing sign-in/out procedures and directing them to the correct destinations while maintaining a tidy reception area.
- Provide comprehensive administrative support including mail handling, document management, scheduling meetings, and maintaining accurate records and filing systems.
- Coordinate orders and supplier interactions by monitoring stock levels, processing purchase orders, obtaining quotations, and maintaining supplier documentation.
- Oversee facilities and service provider coordination by monitoring service schedules, managing consumables stock, and escalating issues as needed.
- Manage waste collection processes, ensuring timely preparation, documentation, and follow-up with service providers and invoicing departments.
- Support compliance and security processes by adhering to visitor and site security protocols and maintaining confidentiality of sensitive information.
- Assist with meeting arrangements, boardroom bookings, and travel accommodation bookings to facilitate smooth team operations.
- Perform general ad hoc administrative duties to support the daily operations and special projects of the department.
- Maintain an up-to-date telephone directory and provide relevant information to internal and external stakeholders as required.
What you bring
- Grade 12 (Matric) certificate (essential)
- Relevant qualification in administration, reception, or office management (advantageous)
- 1 to 2 years' experience in reception, switchboard, administration, or a similar role (essential)
- Experience in customer service, supplier interaction, or service provider coordination (advantageous)
- Familiarity with purchasing, order administration, or supplier coordination processes (advantageous)
- Proficient computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint (essential)
- Knowledge of switchboard and telephone systems (essential)
- Valid driver's licence (advantageous)
Closing Date
go to method of application »
About the role
- As a Fresh Foods Manager, you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family! You build and embody a positive store culture of trust through honesty, integrity, and respect.
- Living Our Shoprite Leadership Way means that you actively manage, coach and develop people to build a high performing team. Promoting a good image of the Checkers brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements), driving customer satisfaction and profitability targets and proactively managing, monitoring and maintaining effective sales of Fresh products, food safety and hygiene standards, people management, capacity requirements, shop floor presentation aligned to merchandise plans and loss control.
What you'll do
- Manage customer experience and engagement
- Fresh Foods people leadership, development, management and administration
- Fresh Foods P&L management and reporting
- Fresh Foods merchandising, pricing and promotional activity
- Fresh Foods stock availability, quality, rotation and loss prevention (money and stock)
- Fresh Foods housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures
- Oversee staff scheduling and WFM edits to ensure operational standards are met whilst simultaneously ensuring effective cost management
- Accountable for wastage management
- Ensure adherance to recipes, productions plans
- Expense management and control
- Maintain service levels and operational standards
- Report analysis and actioning thereof
- Management and overseeing of promotional activity
- Account for stock/ingredient stock ledger accuracies, investigate stock ledger discrepancies together with the Stock Admin, identify the cause of shrinkage lines and problem solve to reduce those shrinkage lines
What you bring
Requirements
- Grade 12 or equivalent (Essential)
- Retail Management diploma or equivalent (Desirable)
- Two years or more supervisory experience in a retail environment (Fresh produce) with exposure to the Supermarket procedures (Essential)
- Driver's Licence (Essential)
- Computer literate - MS Office Basic, Supermarket systems and technologies
Knowledge and understanding of:
- Store operations management, promotional planning, merchandising, and stock handling principles
- Financial management and reporting - sales target, profitability and budget planning & control
- Food Safety & hygiene and the OHSA
- Building a culture of trust and respect
- Learning agiliity
- Customer obsession
- Ability to deliver results with integrity
- Quality orientation with strong attention to detail
- A commercial way of thinking with good problem solving skills
- Ability to lead, direct and build a high performing team by coaching and developing others
- Listed above are minimum requirements to perform this role.
- Willingness to work retail hours is a standard minimum requirement for supermarket roles.
Closing Date
go to method of application »
About the role
- As a Sales Manager you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family!
- You build and embody a positive store culture of trust through honesty, integrity, and respect. You live Our Shoprite Leadership Way, which means you actively manage, coach and develop people to build a high performing team.
- Promoting a good image of the Shoprite brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements), driving customer satisfaction and profitability targets and proactively managing, monitoring and maintaining effective sales of fruit, veg, flowers and plant products, people management, capacity requirements, shop floor presentation aligned to merchandise plans and loss control.
What you'll do
- Manage customer experience and engagement
- Sales Department people leadership, development, management and administration
- Sales Department P&L management and reporting
- Sales Department merchandising, pricing and promotional activity
- Sales Department stock availability, quality, rotation and loss prevention (money and stock)
- Sales Department housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures
- Oversee staff scheduling and WFM edits to ensure operational standards are met whilst simultaneously ensuring effective cost management
- Expense management and control
- Maintain service levels and operational standards
- Report analysis and actioning thereof
- Management and overseeing of promotional activity
What you bring
- Grade 12 - essential
- Retail Management Diploma or equivalent - Desirable
- Two years supervisory experience in a retail environment
- Driver's Licence
- Computer Literate - MS Office Basic, Supermarket systems and technologies
- Knowledge and understanding of:
- Store operations management, promotional planning, merchandising, and stock handling principles
- Financial management and reporting - sales target, profitability and budget planning & control
- Food Safety & hygiene and the OHSA
Closing Date
go to method of application »
About the role
- Ready to take the next step in your retail leadership journey? As an Assistant Designate Manager, you'll be at the heart of a fast-paced Checkers Hyper store, working alongside an experienced Management Team to learn what it takes to run a successful retail operation from the ground up. This exciting development role offers the opportunity to gain hands-on experience across all areas of the business, from leading teams and driving sales to managing stock, operations, and delivering outstanding customer service.
- Every day presents a new challenge and a new opportunity to grow your skills, build confidence, and make a real impact. If you're passionate about retail, enjoy leading people, thrive in a dynamic environment, and are eager to build a rewarding career with one of South Africa's leading retailers, this role is the perfect stepping stone.
- We are looking for driven, energetic, and customer-focused individuals who are ready to learn, grow, and take on the exciting challenge of becoming future store leaders.
What you'll do
- Participate actively in a comprehensive training programme to develop expertise in store operations, team leadership, and customer engagement.
- Assist in the efficient management of daily store functions, including opening and closing procedures, cash handling, and inventory control.
- Provide excellent customer service by responding promptly to enquiries and effectively resolving complaints to ensure customer satisfaction.
- Support sales monitoring activities by analysing sales reports and key performance metrics to identify opportunities for improvement.
- Maintain visually appealing product displays that comply with company merchandising standards and enhance the shopping experience.
- Ensure strict adherence to health and safety regulations and company policies to maintain a safe and compliant retail environment.
- Collaborate with team members to foster a positive and productive working atmosphere.
- Contribute to stock management processes, including receiving, organisation, and replenishment.
- Assist in implementing promotional activities and in-store marketing initiatives as directed by management.
- Continuously seek opportunities to develop professional skills and knowledge relevant to retail operations.
What you bring
- Grade 12/Matric certificate is required.
- A diploma or degree in Business Management, Retail Management, or a related discipline is preferred.
- Relevant work experience may be accepted as an alternative to formal qualifications.
- Proven leadership potential with the capability to motivate and support team members effectively.
- Strong communication and interpersonal skills to engage with a variety of stakeholders.
- Analytical thinking with a creative and solution-oriented approach to problem-solving.
- Proficiency in Microsoft Office suite and SAP software platforms.
- Exceptional organisational skills with the ability to prioritise tasks and manage multiple responsibilities efficiently.
Closing Date
go to method of application »
About the role
- Join Shoprite as a Pharmacist Assistant (Post-Basic) at Medirite Langverwacht, based in Cape Town, Western Cape, where your expertise in pharmaceutical dispensing, stock control, and record-keeping will support efficient pharmacy operations. This role requires a National Diploma or equivalent in Pharmacist Assistant (Post-Basic), valid South African Pharmacy Council registration, and at least one year of practical experience in pharmacy or healthcare settings.
- You will assist in accurate medication dispensing, maintain compliance with pharmacy regulations, and provide exceptional customer service within a fast-paced retail environment.
- Your attention to detail and collaboration with pharmacists and colleagues will contribute to seamless inventory management, medication labelling, and administrative tasks.
- Benefit from continuous professional development opportunities while upholding ethical standards and health and safety protocols. Embrace a dynamic team culture at Shoprite, a leading retail pharmacy provider dedicated to quality healthcare service and community well-being.
What you'll do
You will be required to:
- Assist the pharmacist in dispensing medication accurately and efficiently under supervision.
- Manage stock control to ensure adequate supplies and timely replenishment of pharmacy items.
- Perform pharmacy-related administrative tasks, including record-keeping and documentation compliance.
- Provide excellent frontshop customer service, addressing inquiries and supporting client needs.
- Maintain cleanliness and organisation within the pharmacy to comply with health and safety standards.
- Support the pharmacist in conducting inventory audits and reporting discrepancies.
- Ensure adherence to pharmacy regulations and ethical practices at all times.
- Assist in the preparation and labelling of medication according to prescribed guidelines.
- Collaborate with team members to foster a positive and efficient work environment.
- Participate in ongoing training and development to maintain professional competency.
What you bring
Qualifications:
- National Diploma or equivalent qualification in Pharmacist Assistant (Post-Basic) from an accredited institution.
- Valid registration with the South African Pharmacy Council as a Pharmacist Assistant (Post-Basic).
Experience:
- Minimum of 1 year practical experience working in a pharmacy or healthcare environment.
- Strong knowledge of pharmaceutical stock control and dispensing procedures.
- Proficient in pharmacy-related administrative tasks, including accurate record-keeping and documentation.
- Excellent customer service skills with the ability to communicate effectively and professionally.
- Attention to detail and high level of accuracy when assisting with dispensing and medication labelling.
- Ability to work well within a team and adapt to a fast-paced, dynamic environment.
- Understanding of pharmacy regulations, ethical standards, and health and safety protocols.
- Willingness to engage in ongoing professional development and training to maintain competency.
Closing Date
go to method of application »
About the role
- The purpose of the Customer Service Assistant role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed.
- The role is a critical part of company's frontline company support, ensuring customers’ requests are actioned with a sense of urgency, care, and understanding. The Customer Services Assistant ensures that customer calls and concerns are properly considered, captured on the system, and resolved with the goal of creating an exceptional experience in an environment of shared team knowledge.
- To ensure that we optimise our service delivery to our customers and align with our teams, the working hours are a 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements.
- What you'll do
- Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and complete information is provided.
- Resolve customer issues and complaints efficiently, aiming for first contact resolution to enhance customer satisfaction.
- Record and update customer interactions and transactions accurately in the company's CRM system.
- Provide detailed product and service information to customers, assisting them in making informed decisions.
- Collaborate with internal teams to escalate and resolve complex issues in a timely manner.
- Maintain up-to-date knowledge of company products, services, and policies to serve customers effectively.
- Adhere to company policies and procedures, including those related to data privacy and security.
- Work scheduled shifts within the 40-hour work week, including weekends and public holidays as required.
- Contribute to a positive team environment by sharing knowledge and best practices with colleagues.
- Identify opportunities to improve customer service processes and provide feedback to management.
What you bring
- Minimum matric qualification or equivalent
- Proven experience of at least 1 year in a customer service role, preferably within a call centre or retail environment
- Strong verbal and written communication skills in English, with proficiency in additional South African languages considered an asset.
- Ability to effectively handle customer inquiries, complaints, and provide accurate product or service information
- Basic computer literacy, including experience with customer relationship management (CRM) software and MS Office applications
- Excellent problem-solving skills and the ability to work under pressure while maintaining a positive attitude
- Strong organisational skills and the ability to prioritise tasks within a shift work environment
- Demonstrated ability to work effectively both independently and within a team setting
- Willingness to work flexible hours including weekends, public holidays, and shift rotations in compliance with labour laws
- Commitment to delivering exceptional customer service and upholding company values at all timesAbout the role
- The purpose of the Customer Service Assistant role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company support, ensuring customers’ requests are actioned with a sense of urgency, care, and understanding. The Customer Services Assistant ensures that customer calls and concerns are properly considered, captured on the system, and resolved with the goal of creating an exceptional experience in an environment of shared team knowledge.
- To ensure that we optimise our service delivery to our customers and align with our teams, the working hours are a 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements.
What you'll do
- Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and complete information is provided.
- Resolve customer issues and complaints efficiently, aiming for first contact resolution to enhance customer satisfaction.
- Record and update customer interactions and transactions accurately in the company's CRM system.
- Provide detailed product and service information to customers, assisting them in making informed decisions.
- Collaborate with internal teams to escalate and resolve complex issues in a timely manner.
- Maintain up-to-date knowledge of company products, services, and policies to serve customers effectively.
- Adhere to company policies and procedures, including those related to data privacy and security.
- Work scheduled shifts within the 40-hour work week, including weekends and public holidays as required.
- Contribute to a positive team environment by sharing knowledge and best practices with colleagues.
- Identify opportunities to improve customer service processes and provide feedback to management.
What you bring
- Minimum matric qualification or equivalent
- Proven experience of at least 1 year in a customer service role, preferably within a call centre or retail environment
- Strong verbal and written communication skills in English, with proficiency in additional South African languages considered an asset.
- Ability to effectively handle customer inquiries, complaints, and provide accurate product or service information
- Basic computer literacy, including experience with customer relationship management (CRM) software and MS Office applications
- Excellent problem-solving skills and the ability to work under pressure while maintaining a positive attitude
- Strong organisational skills and the ability to prioritise tasks within a shift work environment
- Demonstrated ability to work effectively both independently and within a team setting
- Willingness to work flexible hours including weekends, public holidays, and shift rotations in compliance with labour laws
- Commitment to delivering exceptional customer service and upholding company values at all times
Closing Date
go to method of application »
About the role
- We're looking for a dynamic Pharmacy Manager to join our team at Medirite Sandown Crossing. In this role, you'll lead a dedicated pharmacy team, drive operational excellence, and ensure the delivery of exceptional healthcare services while maintaining compliance and business performance.
What you'll do
You will be required to:
- Dispense medication accurately and provide exceptional customer service.
- Manage pharmacy administration, stock control, housekeeping, sales, and marketing initiatives.
- Ensure compliance with all legal, professional, and company requirements.
- Plan, prioritise, and oversee daily pharmacy operations.
- Monitor performance, manage budgets, and resolve operational challenges.
- Build effective relationships with prescribers, suppliers, store management, and support teams.
- Coach, mentor, and develop pharmacists, interns, and pharmacy support staff.
- Drive a positive, high-performance culture through leadership, motivation, and accountability.
What you bring
- Bachelor of Pharmacy degree/ equivalent qualification.
- Registered as a pharmacist at the South African Pharmacy Council (SAPC).
- A PCDT (Primary Care Drug Therapy) qualification.
- Registered as a tutor.
Closing Date
go to method of application »
About the role
- Reporting to the Head of Procurement Engineering within the Fixtures, Fittings & Equipment Team, this role manages the refrigeration equipment category for all supermarket brands within the Group. The role entails ranging, specifying, technically evaluating, and pricing refrigeration equipment, systems, components and associated technologies through formal processes.
- The role will create consistent standards for refrigeration assets while balancing performance, total cost of ownership, operational needs, environmental impact and legislative compliance. Equipment and technology decisions must be supported by recognised testing standards, repeatable methodologies and fact-based performance data.
- Responsibilities include identifying and vetting articles and suppliers, documenting specifications, ensuring a competitive rate and suitable quality. Preparing documents and presentations for executives to approve changes to pricing, article specification, article range and approved vendors
What you'll do
Procurement:
- Maintain registers and records of approved equipment range, specifications, pricing and vendor portfolios.
- Write, maintain and enforce technical specifications for refrigeration equipment, systems and components.
- Manage formal procurement processes, including RFI and RFQ exercises, technical evaluations and supplier vetting.
- Evaluate technical and commercial proposals to ensure competitive pricing, suitable quality, acceptable risk and value over the asset lifecycle.
- Prepare cost comparisons, total cost of ownership models, business cases, reports and executive presentations.
- Support supplier negotiations with cost, technical and performance evidence and maintain accurate approved article records.
Vendor Management:
- Manage relationships with OEMs, suppliers, consultants and contractors and resolve service, quality, conformance and performance issues.
- Visit factories, suppliers and installations to assess capability, manufacturing quality and technical limitations.
- Conduct technical reviews, supplier assessments and ad hoc conformance checks against approved specifications.
- Monitor supplier and equipment performance, drive corrective action and provide objective oversight of technical service providers.
Standards, Technology and Compliance:
- Develop and maintain the Group’s refrigeration standards, preferred technologies and measurable equipment requirements.
- Monitor developments in equipment, controls, energy efficiency, refrigerants and system methodologies.
- Assess the technical, operational, environmental and commercial implications of alternative solutions.
- Monitor legislation and environmental requirements affecting refrigeration and refrigerants and recommend practical transition plans.
- Ensure selected equipment and systems comply with applicable legislation, recognised standards and internal requirements.
Research, Development and Testing:
- Research and develop concepts from opportunity identification through evaluation, trial, approval and implementation.
- Compare products, technologies, refrigerants and engineering methodologies through deep research and evidence-based analysis.
- Identify recognised national and international testing standards and develop internal protocols where none are suitable.
- Plan and execute laboratory, factory and field tests, including measurements of temperature, energy, pull-down, recovery and relevant operating performance.
- Establish benchmarks, quantify lifecycle performance and clearly document assumptions, limitations, results and recommendations.
- Drive improvements in capital cost, energy use, maintenance, reliability and total cost of ownership without compromising required performance.
Communication and Operational Support:
- Engage internal stakeholders to understand business, operational, technical and implementation requirements.
- Communicate approved specification, range, supplier, price and technology changes and introduce new vendors and articles.
- Support divisions and project teams with equipment selection, procurement, trials, rollouts and field investigations.
- Coordinate consultant, contractor, OEM, supplier and internal input while retaining independent technical oversight.
- Provide concise progress updates, findings, risks and recommendations to the Head of Procurement Engineering.
What you bring
Essential
- Bachelor of Engineering Degree in Mechanical, Mechatronic, or Industrial Engineering.
- Minimum 5 years' experience in procurement engineering, refrigeration engineering, project engineering, design engineering, or a related technical role.
- Demonstrable experience in equipment and machinery procurement, technical procurement, product development, or engineering project delivery.
- Ability to review and assess technical proposals, designs, drawings, calculations, standards, and specifications.
- Experience in technical testing, measurement, data analysis, and evidence-based equipment comparison.
- Advanced Microsoft Excel skills with the ability to prepare concise technical reports, business cases, and executive presentations.
Preferred
- Exposure to thermodynamics, heat transfer, energy systems, and refrigeration engineering as part of academic studies or professional experience.
- Experience working with refrigeration systems and engineering equipment performance assessments.
Advantageous
- Retail refrigeration experience.
- Sound knowledge of refrigerants, energy efficiency principles, and applicable legislation/regulatory requirements.
- Experience evaluating refrigeration technologies and sustainable energy solutions.
Closing Date
go to method of application »
About the role
- Ready to take the next step in your retail leadership journey? As an Assistant Designate Manager, you'll be at the heart of a fast-paced Checkers Hyper store, working alongside an experienced Management Team to learn what it takes to run a successful retail operation from the ground up. This exciting development role offers the opportunity to gain hands-on experience across all areas of the business, from leading teams and driving sales to managing stock, operations, and delivering outstanding customer service.
- Every day presents a new challenge and a new opportunity to grow your skills, build confidence, and make a real impact. If you're passionate about retail, enjoy leading people, thrive in a dynamic environment, and are eager to build a rewarding career with one of South Africa's leading retailers, this role is the perfect stepping stone.
- We are looking for driven, energetic, and customer-focused individuals who are ready to learn, grow, and take on the exciting challenge of becoming future store leaders.
What you'll do
- Participate actively in a comprehensive training programme to develop expertise in store operations, team leadership, and customer engagement.
- Assist in the efficient management of daily store functions, including opening and closing procedures, cash handling, and inventory control.
- Provide excellent customer service by responding promptly to enquiries and effectively resolving complaints to ensure customer satisfaction.
- Support sales monitoring activities by analysing sales reports and key performance metrics to identify opportunities for improvement.
- Maintain visually appealing product displays that comply with company merchandising standards and enhance the shopping experience.
- Ensure strict adherence to health and safety regulations and company policies to maintain a safe and compliant retail environment.
- Collaborate with team members to foster a positive and productive working atmosphere.
- Contribute to stock management processes, including receiving, organisation, and replenishment.
- Assist in implementing promotional activities and in-store marketing initiatives as directed by management.
- Continuously seek opportunities to develop professional skills and knowledge relevant to retail operations.
What you bring
- Grade 12/Matric certificate is required.
- A diploma or degree in Business Management, Retail Management, or a related discipline is preferred.
- Relevant work experience may be accepted as an alternative to formal qualifications.
- Proven leadership potential with the capability to motivate and support team members effectively.
- Strong communication and interpersonal skills to engage with a variety of stakeholders.
- Analytical thinking with a creative and solution-oriented approach to problem-solving.
- Proficiency in Microsoft Office suite and SAP software platforms.
- Exceptional organisational skills with the ability to prioritise tasks and manage multiple responsibilities efficiently.
Closing Date
go to method of application »
About the role
- We're looking for a dynamic Pharmacy Manager to join our team at Medirite Butterworth. In this role, you'll lead a dedicated pharmacy team, drive operational excellence, and ensure the delivery of exceptional healthcare services while maintaining compliance and business performance.
What you'll do
You will be required to:
- Dispense medication accurately and provide exceptional customer service.
- Manage pharmacy administration, stock control, housekeeping, sales, and marketing initiatives.
- Ensure compliance with all legal, professional, and company requirements.
- Plan, prioritise, and oversee daily pharmacy operations.
- Monitor performance, manage budgets, and resolve operational challenges.
- Build effective relationships with prescribers, suppliers, store management, and support teams.
- Coach, mentor, and develop pharmacists, interns, and pharmacy support staff.
- Drive a positive, high-performance culture through leadership, motivation, and accountability.
What you bring
- Bachelor of Pharmacy degree/ equivalent qualification.
- Registered as a pharmacist at the South African Pharmacy Council (SAPC).
- A PCDT (Primary Care Drug Therapy) qualification.
- Registered as a tutor.
Closing Date
go to method of application »
About the role
- We're looking for a dynamic Pharmacy Manager to join our team at Medirite Butterworth. In this role, you'll lead a dedicated pharmacy team, drive operational excellence, and ensure the delivery of exceptional healthcare services while maintaining compliance and business performance.
What you'll do
You will be required to:
- Dispense medication accurately and provide exceptional customer service.
- Manage pharmacy administration, stock control, housekeeping, sales, and marketing initiatives.
- Ensure compliance with all legal, professional, and company requirements.
- Plan, prioritise, and oversee daily pharmacy operations.
- Monitor performance, manage budgets, and resolve operational challenges.
- Build effective relationships with prescribers, suppliers, store management, and support teams.
- Coach, mentor, and develop pharmacists, interns, and pharmacy support staff.
- Drive a positive, high-performance culture through leadership, motivation, and accountability.
What you bring
- Bachelor of Pharmacy degree/ equivalent qualification.
- Registered as a pharmacist at the South African Pharmacy Council (SAPC).
- A PCDT (Primary Care Drug Therapy) qualification.
- Registered as a tutor.
Closing Date
go to method of application »
About the role
- The National Technology Manager (Enterprise Resource Planning & Store Systems) is responsible for maximising the business value derived from all ERP, store operations and retail technology platforms across the OK Franchise network.
- The role serves as the critical link between Technology, Operations, Commercial, D-Commerce, Franchisees and Support Teams. The role ensures that approved systems are not only implemented successfully, but are consistently adopted, utilised and optimised to deliver measurable operational, commercial and customer outcomes.
- The incumbent is accountable for driving platform adoption, process compliance, data integrity, user capability, continuous improvement and lead high performing teams while ensuring alignment with enterprise technology standards and strategic business priorities.
What you'll do
ERP & Store Systems Value Realisation
- Strategically identify and drive maximum utilisation of ERP and store systems capabilities.
- Measure and report on technology adoption, usage and business outcomes.
- Identify under-utilised functionality and opportunities to unlock additional value.
- Develop improvement plans to increase ROI from technology investments.
- Ensure technology initiatives deliver measurable operational and commercial benefits.
Store Systems Implementation & Rollout
- Lead implementation and deployment of ERP and store systems across the franchise network.
- Coordinate store readiness activities for new technology deployments.
- Support operational teams during implementation and stabilisation periods.
- Develop implementation methodologies and standards.
- Ensure successful transition from project delivery to operational ownership.
Business Process & System Optimisation
- Analyse end-to-end store, commercial and support processes.
- Identify opportunities to simplify, automate and standardise processes.
- Drive continuous improvement initiatives using system capabilities.
- Recommend configuration enhancements and system improvements.
- Reduce manual workarounds and improve process efficiency.
User Adoption, Training & Capability Development
- Develop and execute adoption strategies for all major technology initiatives.
- Lead the Home office Tech team and ensure efficient management of capabilities.
- Monitor training effectiveness and competency levels.
- Drive store-level and support-office capability building.
- Establish technology champions across Divisions – South Africa, Namibia and Eswatini.
- Ensure sustained adoption after implementation.
- Strategise and identify key capabilities required for future projects and sustainability.
Data Integrity & Operational Compliance
- Lead compliance with system processes and operating standards.
- Monitor store-level adherence to technology requirements.
- Ensure high standards of master data management and data governance.
- Identify and address non-compliance risks.
- Establish corrective action plans where required.
Technology Governance & Roadmap Alignment
- Ensure all initiatives align with approved enterprise architecture and technology roadmaps.
- Lead governance and prioritisation forums.
- Represent Franchise business requirements in planning processes and consistently drive key business priorities.
- Support technology investment decisions through business case evaluation.
Demand Management & Business Requirements
- Consolidate technology demand from Operations, Commercial and Franchise stakeholders.
- Translate requirements into structured business cases.
- Prioritise initiatives according to value, risk and strategic alignment.
- Ensure business requirements are clearly documented and understood.
Testing, Readiness & Business Acceptance
- Govern User Acceptance Testing activities.
- Ensure operational readiness before deployment.
- Define success criteria for system releases.
- Provide formal business acceptance and sign-off.
- Coordinate post-implementation reviews and lessons learned.
Vendor & Stakeholder Management
- Manage strategic relationships with Shoprite Technology, technology vendors and implementation partners.
- Monitor service delivery and value outcomes.
- Collaborate closely with Operations, Commercial, Finance and Technology teams.
- Balance business needs with enterprise technology standards.
Technology Support & Incident Management
- Act as business escalation point for critical ERP and store systems incidents.
- Support prioritisation of issues impacting store operations.
- Ensure root cause analysis and corrective actions are completed.
- Monitor recurring issues and drive permanent solutions.
What you bring
- Bachelor's degree in Information Technology, Computer Science, Engineering, Commerce, Business Management or related discipline.
- 8-10 years' experience in ERP, retail systems, business technology or technology-enabled operations. Franchise experience is advantageous.
Proven experience in:
- ERP systems implementation and optimisation
- Retail store systems and point-of-sale environments
- Technology adoption and change management
- Business process improvement
- Multi-site or franchise operations
- Value realisation from technology investments
Closing Date
go to method of application »
About the role
- Freshmark is looking for a dynamic and results-driven Depot Manager to lead the FlowerCo Gauteng Depot. The successful candidate will be responsible for driving operational excellence, service delivery, inventory control, workforce management, compliance, and profitability.
What you'll do
- Lead and manage all day-to-day depot operations.
- Drive productivity, operational efficiency, and continuous improvement initiatives.
- Manage workforce planning, inventory control, stock accuracy, and product quality.
- Collaborate with Transport, Trading, Planning, and Support teams to ensure service delivery targets are achieved.
- Ensure compliance with food safety, health & safety, and company standards.
- Monitor and report on operational KPIs and depot performance.
- Manage costs, budgets, and profitability targets.
- Build strong stakeholder relationships and develop operational teams.
What you bring
MINIMUM REQUIREMENTS
- Grade 12 (Matric)
- Relevant qualification in Horticulture, Agricultural Economics, Supply Chain, Logistics, or Operations Management advantageous
- Minimum 5 years' experience in FMCG, Logistics, Supply Chain, or Distribution
- Minimum 3 years' management experience leading operational teams
KNOWLEDGE AND SKILLS
- Depot, Warehouse and Distribution Operations
- Inventory Control and Stock Management
- Workforce Planning and Resource Allocation
- Operational KPI Monitoring and Reporting
- Customer Service and Stakeholder Relationship Management
- Leadership, Coaching and Team Development
- Performance and Productivity Management
- Continuous Improvement and Process Optimisation
- Health & Safety, Food Safety and Quality Standards
- Budget, Cost Control and Profitability Management
- Risk Management and Operational Compliance
- Strong Communication and Interpersonal Skills
Closing Date
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail