SFM: Suspense Accounts Oversight at Nedbank

Job Purpose

• To direct, add value, and enable business decisions specific to the suspense account environment through effective analysis, reporting, and controls across a range of business functions, in line with Nedbank business strategy.

Job Responsibilities

• Provide oversight of all suspense accounts prepared by the Operational areas across Commercial and Retail banking.
• Resolution and tracking of exceptions highlighted through the suspense account oversight process.
• Liaison between finance and business/operations to facilitate query resolution.
• Attend weekly exception report/risk meetings for the tracking and resolution of risks identified.
• Automation of suspense accounts and ongoing maintenance of the automated reconciliation tools.
• Facilitate monthly suspense account-related reporting.
• Management of the monthly IFC process and related reporting.
• Facilitate the tracking and resolution of audit findings.
• Provide meaningful recommendations, explanations, and highlights of concerns or anomalies by analyzing and interrogating financial information.
• Ensure accurate financial results by reviewing reconciliations and following up on unreconciled items.
• Consolidate financial reports and make value-added recommendations by using information from various sources.
• Understand and meet stakeholders' requirements through ongoing engagement.
• Assist in the achievement of group collaboration initiatives by identifying opportunities to create beneficial partnerships and synergies.
• Ensure relevant, best practice analysis and reporting by providing ongoing guidance and coaching to the team.
• Meet deadlines and targets through prioritizing effectively, planning, and communicating.
• Maintain high standards of analysis and reporting within defined timeframes by planning, organizing, and monitoring workflow.
• Contribute to intellectual capital development by providing continuous motivation, mentoring, coaching, and on-the-job skills training.
• Achieve business objectives within specific timeframes by scheduling and coordinating activities and identifying appropriate resources to perform these activities.
• Manage defined risks in the finance function and risk categories at targeted levels by adhering to internal and external guidelines/policies/procedures/business rules/compliance and governance requirements.
• Support the achievement of the business strategy, objectives, and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, processes, services, and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within the specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys, etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g., Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 5 years in financial management, preferably in financial services or audit, and 2 years managing others. Candidates with 2 years post-articles experience are also considered.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Essential Certifications

• Chartered Accountant (CA (SA))

Technical / Professional Knowledge

• Banking procedures
• Business Acumen
• Cluster specific operations
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Remuneration policies and principles
• Research methodology

Behavioural Competencies

• Building Partnerships
• Earning Trust
• Communication
• Decision Making
• Planning and Organizing
• Quality Orientation

Closing date: 30 May 2025