Showroom Assistant at Barron

JOB OBJECTIVES

Welcoming Customers

• Greet and welcome customers as they enter the showroom, providing a friendly and professional first point of contact.

Assisting Customers

• Assist customers with product inquiries, demonstrating product features, and offering recommendations based on their needs.

Sales Transactions

• Process sales transactions accurately, including handling payments, issuing receipts, and arranging deliveries or pickups.

Showroom Presentation

• Ensure products are displayed effectively, shelves are stocked, and promotional materials are prominently displayed to attract and engage customers.

Customer Support

• Address customer concerns or complaints promptly and professionally, ensuring high levels of customer satisfaction.

Team Collaboration

• Work closely with sales teams and other showroom staff to coordinate efforts, share product knowledge, and ensure seamless operations.

Administrative Duties

• Complete administrative tasks such as maintaining sales records, updating customer information, and performing inventory checks.

Promotional Activities

• Support showroom promotional activities and events, such as sales promotions or product launches, to drive customer engagement and sales.

JOB REQUIREMENTS

Qualifications

• Matric or equivalent

Knowledge

• Telephone and email etiquette
• Customer Care
• Product Knowledge

Experience

• Showroom assistant / Receptionist